Customer satisfaction on e-SERVQUAL in Islamic online banking services / Nurhazirah Hashim …[et al.]

Customer satisfaction on e-SERVQUAL in Islamic online banking services / Nurhazirah Hashim …[et al.]

The recent development in the ecommerce services has shown a variety of established companies participating in the web business environment including Islamic banks. Business with the most experience and success in using ecommerce are beginning to realize that the indicator of success or failure of t...

Full description

Bibliographic Details
Main Authors: Hashim, Nurhazirah, Mohd Salleh, Mohammad Zaim, Muhamad Yunus, Nor Sara Nadia, Mat Shafie, Intan Syafinaz
Format: Article
Language:English
Published: Faculty of Business and Management and UiTM Press Universiti Teknologi MARA, Malaysia 2017
Subjects:
HF Commerce
Consumer satisfaction
Customer services. Customer relations
Electronic commerce
Online Access:https://ir.uitm.edu.my/id/eprint/29428/1/AJ_NURHAZIRAH%20HASHIM%20ABRIJ%20B%2017.pdf

Similar Items

Similar Items