Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity

The purpose of this paper is to examine the effect of organisational context on the organisational citizenship behaviour. The study also aimed at finding out the moderating effect of the role ambiguity on the relationship between organisational context (i.e. structure) and the organisational citizen...

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Main Authors: Kim, Lian Lee, Low, Guan Tui, Saeed Pahlevan Sharif
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2016
Online Access:http://journalarticle.ukm.my/10814/1/9407-48416-1-PB.pdf
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author Kim, Lian Lee
Low, Guan Tui
Saeed Pahlevan Sharif,
author_facet Kim, Lian Lee
Low, Guan Tui
Saeed Pahlevan Sharif,
author_sort Kim, Lian Lee
collection UKM
description The purpose of this paper is to examine the effect of organisational context on the organisational citizenship behaviour. The study also aimed at finding out the moderating effect of the role ambiguity on the relationship between organisational context (i.e. structure) and the organisational citizenship behaviour. Data from 280 respondents were used in the statistical analysis. Covariance-Based Structural Equation Modelling was used to test the hypotheses. The study revealed that structure has a significant positive effect on organisational citizenship behaviour. The interaction of organisational structure and role ambiguity has a significant positive effect on organisational citizenship behaviour. Statistical analysis confirmed that role ambiguity is a significant moderator of the relationship between organisational structure and organisational citizenship behaviour.
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spelling ukm.eprints-108142017-10-11T07:58:41Z http://journalarticle.ukm.my/10814/ Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity Kim, Lian Lee Low, Guan Tui Saeed Pahlevan Sharif, The purpose of this paper is to examine the effect of organisational context on the organisational citizenship behaviour. The study also aimed at finding out the moderating effect of the role ambiguity on the relationship between organisational context (i.e. structure) and the organisational citizenship behaviour. Data from 280 respondents were used in the statistical analysis. Covariance-Based Structural Equation Modelling was used to test the hypotheses. The study revealed that structure has a significant positive effect on organisational citizenship behaviour. The interaction of organisational structure and role ambiguity has a significant positive effect on organisational citizenship behaviour. Statistical analysis confirmed that role ambiguity is a significant moderator of the relationship between organisational structure and organisational citizenship behaviour. Penerbit Universiti Kebangsaan Malaysia 2016 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/10814/1/9407-48416-1-PB.pdf Kim, Lian Lee and Low, Guan Tui and Saeed Pahlevan Sharif, (2016) Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity. Jurnal Pengurusan, 47 . pp. 105-117. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/issue/view/856
spellingShingle Kim, Lian Lee
Low, Guan Tui
Saeed Pahlevan Sharif,
Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity
title Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity
title_full Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity
title_fullStr Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity
title_full_unstemmed Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity
title_short Organisational context and citizenship behaviour: exploring the moderating effects of role ambiguity
title_sort organisational context and citizenship behaviour exploring the moderating effects of role ambiguity
url http://journalarticle.ukm.my/10814/1/9407-48416-1-PB.pdf
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