Citizen participation in building citizen-centric smart cities

Recently, the governors of technology-driven smart cities have been criticised for ignoring their citizens and limiting the role of the general public to being passive users. Even though the goal of realising citizen centricity has been embodied in the visions of most smart cities, it has rema...

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Main Authors: Lim, Sengboon, Jalaluddin Abdul Malek, Mohd Yusof Hussain, Zurinah Tahir
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/13251/1/26221-89068-1-PB.pdf
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author Lim, Sengboon
Jalaluddin Abdul Malek,
Mohd Yusof Hussain,
Zurinah Tahir,
author_facet Lim, Sengboon
Jalaluddin Abdul Malek,
Mohd Yusof Hussain,
Zurinah Tahir,
author_sort Lim, Sengboon
collection UKM
description Recently, the governors of technology-driven smart cities have been criticised for ignoring their citizens and limiting the role of the general public to being passive users. Even though the goal of realising citizen centricity has been embodied in the visions of most smart cities, it has remained to be a rhetorical notion. This paper was aimed to understand the citizen participation and citizen centricity phenomena in smart cities. The research method of this review paper applied the literature review framework of vom Brocke et al., with modification. Salient features such as the domains of smart cities, state of citizen centricity, Arnstein’s ladder of participation, characteristics of the citizens, and management of the associated challenges have been elaborated in this theoretical study. It is postulated that citizen and participation factors are essential to build the citizen-centric smart cities. This proposition includes the characteristics of citizens and co-production, whereby the former encompasses the behaviours and roles of the citizens, while the later entails the engagement of citizens in the upper level of public within the rungs of partnership and delegated power, building of trust-capacity relationships between public professionals and citizens, as well as understanding of deliberative democracy. This research agenda will serve as a basis for further empirical research.
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spelling ukm.eprints-132512019-08-08T21:04:55Z http://journalarticle.ukm.my/13251/ Citizen participation in building citizen-centric smart cities Lim, Sengboon Jalaluddin Abdul Malek, Mohd Yusof Hussain, Zurinah Tahir, Recently, the governors of technology-driven smart cities have been criticised for ignoring their citizens and limiting the role of the general public to being passive users. Even though the goal of realising citizen centricity has been embodied in the visions of most smart cities, it has remained to be a rhetorical notion. This paper was aimed to understand the citizen participation and citizen centricity phenomena in smart cities. The research method of this review paper applied the literature review framework of vom Brocke et al., with modification. Salient features such as the domains of smart cities, state of citizen centricity, Arnstein’s ladder of participation, characteristics of the citizens, and management of the associated challenges have been elaborated in this theoretical study. It is postulated that citizen and participation factors are essential to build the citizen-centric smart cities. This proposition includes the characteristics of citizens and co-production, whereby the former encompasses the behaviours and roles of the citizens, while the later entails the engagement of citizens in the upper level of public within the rungs of partnership and delegated power, building of trust-capacity relationships between public professionals and citizens, as well as understanding of deliberative democracy. This research agenda will serve as a basis for further empirical research. Penerbit Universiti Kebangsaan Malaysia 2018-11 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/13251/1/26221-89068-1-PB.pdf Lim, Sengboon and Jalaluddin Abdul Malek, and Mohd Yusof Hussain, and Zurinah Tahir, (2018) Citizen participation in building citizen-centric smart cities. Geografia : Malaysian Journal of Society and Space, 14 (4). pp. 42-53. ISSN 2180-2491 http://ejournals.ukm.my/gmjss/issue/view/1144
spellingShingle Lim, Sengboon
Jalaluddin Abdul Malek,
Mohd Yusof Hussain,
Zurinah Tahir,
Citizen participation in building citizen-centric smart cities
title Citizen participation in building citizen-centric smart cities
title_full Citizen participation in building citizen-centric smart cities
title_fullStr Citizen participation in building citizen-centric smart cities
title_full_unstemmed Citizen participation in building citizen-centric smart cities
title_short Citizen participation in building citizen-centric smart cities
title_sort citizen participation in building citizen centric smart cities
url http://journalarticle.ukm.my/13251/1/26221-89068-1-PB.pdf
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