A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement

Bibliographic Details
Main Authors: Khairul Anuar Mohd Ali, Mohamad Nasir Saludin, Rika Fatimah P. L.
Format: Article
Language:English
Published: 2007
Online Access:http://journalarticle.ukm.my/1467/1/2007-Article_5_K-19.pdf