The arrangements of online dispute resolution as an alternative resolution of the electronic commerce transactions in Indonesia
The article is motivated by the practical preference from conventional alternative dispute resolution to online dispute resolution as information and communication technology progresses, especially in electronic commerce. It aims to provide a concept about the fore on regulations of online dispute...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2020
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| Online Access: | http://journalarticle.ukm.my/16151/1/39683-145252-1-PB.pdf |
| Summary: | The article is motivated by the practical preference from conventional alternative dispute resolution to online
dispute resolution as information and communication technology progresses, especially in electronic commerce.
It aims to provide a concept about the fore on regulations of online dispute resolution as an alternative
dispute resolution applicable to electronic commerce in Indonesia. This normative legal research which uses
statute and comparative approach provides an explanation on the importance of regulating online dispute
resolution so as to give legal certainty and legal protection to consumers of electronic commerce. |
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