| Summary: | Malaysia is committed to preserving heritage buildings into heritage museums for documentation and education.
Heritage museums could promote tangible and intangible heritage through its interior appearances and exhibitions.
The Jahar Palace of Kelantan is a heritage palace that remains intact, and its space functions are still recognised even
after being converted into a museum. This palace promotes intangible heritage and plays the role of the Kelantan Royal
Traditions and Customs Museum. Four essential components that need to be focused by heritage museums are preserving
the building’s history, preserving the authenticity of the historic building, preserving the initial space function, and
preserving the exhibition contents of space. This paper aims to raise awareness of the value of tangible and intangible
heritage in heritage museums. This paper is qualitative research adapting the case study method. Observation on-site,
measured drawings, documents study and site tour, were some of the approaches that have been applied to obtain the
data. The photographic mapping technique using the historic photograph, sketches, drawings, books, and journals
were applied to investigate the origin of the building space. The data was analysed and presented in table form to
differentiate the pattern of findings. The results indicated that the roles of heritage museums are required not only to
display historical object but also to communicate the significance of the historic building. In other sense, the display of
the building and its contents would indirectly act as an exhibit resource in promoting intangible and tangible heritage.
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