A review of benchmarking as a tool for continuous improvement

A review of benchmarking as a tool for continuous improvement

This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classificat...

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Bibliographic Details
Main Authors:	Baba Md Deros, Sha’ri Mohd Yusof, Azhari Md Salleh
Format:	Article
Published:	Penerbit ukm 2005

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