Selection of quality improvement initiatives:
an initial conceptual model

Selection of quality improvement initiatives: an initial conceptual model

There are numerous quality improvement initiatives that can be used by organisations to improve quality, productivity and sustainability towards achieving excellence, such as Six Sigma, Lean, Business Process Reengineering, ISO9000, and Benchmarking. Nevertheless, in reality, no single initiative...

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Bibliographic Details
Main Authors:	Musli Mohammad, Robin Mann, Nigel Grigg, Jürgen P. Wagner
Format:	Article
Published:	Penerbit ukm 2009

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