Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models

The efficiency and productivity of the higher education sector play an important role in the development and growth of a nation, both as a major source of human capital and the main driver of the country’s economic growth. Public higher education is under tremendous pressure worldwide to improve its...

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Main Authors: Norfarziah Adna, Nazhatul Sahima Mohd Yusoff, Nor Syafiqah Azwani Rosly, Nur Syafiqah Izati Ahmad Marzuki, Wan Nur Amira Balqis Wan Razali
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2022
Online Access:http://journalarticle.ukm.my/19446/1/Paper-1-Norfarziah.pdf
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author Norfarziah Adna,
Nazhatul Sahima Mohd Yusoff,
Nor Syafiqah Azwani Rosly,
Nur Syafiqah Izati Ahmad Marzuki,
Wan Nur Amira Balqis Wan Razali,
author_facet Norfarziah Adna,
Nazhatul Sahima Mohd Yusoff,
Nor Syafiqah Azwani Rosly,
Nur Syafiqah Izati Ahmad Marzuki,
Wan Nur Amira Balqis Wan Razali,
author_sort Norfarziah Adna,
collection UKM
description The efficiency and productivity of the higher education sector play an important role in the development and growth of a nation, both as a major source of human capital and the main driver of the country’s economic growth. Public higher education is under tremendous pressure worldwide to improve its performance and quality. This paper examines the efficiency scores of 20 public universities in Malaysia using the Charnes, Cooper, and Rhodes model (CCR) and Slack-Based Measure model (SBM). Three inputs and five outputs are determined to measure the performance of the university through the graduate student’s marketability. The findings show that out of 20 public universities, 11 public universities are efficient with an efficiency score equal to 1. Meanwhile, the remaining nine public universities showed inefficient score results. Suggestions and improvements are identified to improve the efficiency of those universities in the future. To overcome the inefficient universities, the use of the SBM model provides recommendations to consider in measuring efficiencies which are number of postgraduate students enrolled, number of undergraduate students enrolled, and number of academic staff as the inputs and number of postgraduates, number of undergraduates, number of graduates working, number of graduates who choose to further studies and number of graduates choose to develop skills as the outputs. All the criterias need to consider for the improvement for the universities to be more efficient.
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spelling ukm.eprints-194462022-08-19T01:51:29Z http://journalarticle.ukm.my/19446/ Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models Norfarziah Adna, Nazhatul Sahima Mohd Yusoff, Nor Syafiqah Azwani Rosly, Nur Syafiqah Izati Ahmad Marzuki, Wan Nur Amira Balqis Wan Razali, The efficiency and productivity of the higher education sector play an important role in the development and growth of a nation, both as a major source of human capital and the main driver of the country’s economic growth. Public higher education is under tremendous pressure worldwide to improve its performance and quality. This paper examines the efficiency scores of 20 public universities in Malaysia using the Charnes, Cooper, and Rhodes model (CCR) and Slack-Based Measure model (SBM). Three inputs and five outputs are determined to measure the performance of the university through the graduate student’s marketability. The findings show that out of 20 public universities, 11 public universities are efficient with an efficiency score equal to 1. Meanwhile, the remaining nine public universities showed inefficient score results. Suggestions and improvements are identified to improve the efficiency of those universities in the future. To overcome the inefficient universities, the use of the SBM model provides recommendations to consider in measuring efficiencies which are number of postgraduate students enrolled, number of undergraduate students enrolled, and number of academic staff as the inputs and number of postgraduates, number of undergraduates, number of graduates working, number of graduates who choose to further studies and number of graduates choose to develop skills as the outputs. All the criterias need to consider for the improvement for the universities to be more efficient. Penerbit Universiti Kebangsaan Malaysia 2022 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/19446/1/Paper-1-Norfarziah.pdf Norfarziah Adna, and Nazhatul Sahima Mohd Yusoff, and Nor Syafiqah Azwani Rosly, and Nur Syafiqah Izati Ahmad Marzuki, and Wan Nur Amira Balqis Wan Razali, (2022) Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models. Journal of Quality Measurement and Analysis, 18 (1). pp. 1-11. ISSN 1823-5670 https://www.ukm.my/jqma/jqma18-1/
spellingShingle Norfarziah Adna,
Nazhatul Sahima Mohd Yusoff,
Nor Syafiqah Azwani Rosly,
Nur Syafiqah Izati Ahmad Marzuki,
Wan Nur Amira Balqis Wan Razali,
Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_full Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_fullStr Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_full_unstemmed Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_short Measuring the performance of Malaysian universities using Charnes, Cooper and Rhodes (CCR) and slack-based measure (SBM) models
title_sort measuring the performance of malaysian universities using charnes cooper and rhodes ccr and slack based measure sbm models
url http://journalarticle.ukm.my/19446/1/Paper-1-Norfarziah.pdf
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