Dispute resolution mechanism for electricity supply industry in Nigeria
Many Nigerian artisans have been rendered inactive in their various callings. One of the reasons for this is the poor supply of electricity by the designated industry. Unfortunately, many of these artisans do not know where to go and lodge their complaints when they are served expensive electricity...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Penerbit Universiti Kebangsaan Malaysia
2022
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| Online Access: | http://journalarticle.ukm.my/21381/1/UU%208.pdf |
| _version_ | 1796933421696548864 |
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| author | Raji, Barakat Adebisi Jamiu, Toheeb Aremu Tanimu, Adamu Idris |
| author_facet | Raji, Barakat Adebisi Jamiu, Toheeb Aremu Tanimu, Adamu Idris |
| author_sort | Raji, Barakat Adebisi |
| collection | UKM |
| description | Many Nigerian artisans have been rendered inactive in their various callings. One of the reasons for this is the poor supply of electricity by the designated industry. Unfortunately, many of these artisans do not know where to go and lodge their complaints when they are served expensive electricity bills. Therefore, this paper is aimed at evaluating the legal framework for electricity supply dispute resolution in Nigeria. It also examines the effectiveness of this legal framework. This paper employs a quantitative research approach by using a survey design for data collection and descriptive statistics for data analysis of the 15 stakeholders who were surveyed. The review showed that a dispute resolution outlet is provided for customers who may wish to express their complaints about easy access and quick settlements. The finding also revealed that the industry has moved to other more result-oriented dispute resolution mechanisms such as mediation, arbitration, and conciliation, among others. There is a regulatory commission charged with the dispensation of justice on dispute resolution. However, what is left is public enlightenment to enable people to explore these available dispute resolution outlets in order to minimize the settlement period. |
| first_indexed | 2024-03-06T04:46:55Z |
| format | Article |
| id | ukm.eprints-21381 |
| institution | Universiti Kebangsaan Malaysia |
| language | English |
| last_indexed | 2024-03-06T04:46:55Z |
| publishDate | 2022 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| record_format | dspace |
| spelling | ukm.eprints-213812023-03-21T08:48:54Z http://journalarticle.ukm.my/21381/ Dispute resolution mechanism for electricity supply industry in Nigeria Raji, Barakat Adebisi Jamiu, Toheeb Aremu Tanimu, Adamu Idris Many Nigerian artisans have been rendered inactive in their various callings. One of the reasons for this is the poor supply of electricity by the designated industry. Unfortunately, many of these artisans do not know where to go and lodge their complaints when they are served expensive electricity bills. Therefore, this paper is aimed at evaluating the legal framework for electricity supply dispute resolution in Nigeria. It also examines the effectiveness of this legal framework. This paper employs a quantitative research approach by using a survey design for data collection and descriptive statistics for data analysis of the 15 stakeholders who were surveyed. The review showed that a dispute resolution outlet is provided for customers who may wish to express their complaints about easy access and quick settlements. The finding also revealed that the industry has moved to other more result-oriented dispute resolution mechanisms such as mediation, arbitration, and conciliation, among others. There is a regulatory commission charged with the dispensation of justice on dispute resolution. However, what is left is public enlightenment to enable people to explore these available dispute resolution outlets in order to minimize the settlement period. Penerbit Universiti Kebangsaan Malaysia 2022 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/21381/1/UU%208.pdf Raji, Barakat Adebisi and Jamiu, Toheeb Aremu and Tanimu, Adamu Idris (2022) Dispute resolution mechanism for electricity supply industry in Nigeria. Jurnal Undang-Undang dan Masyarakat, 31 . pp. 99-110. ISSN 1394-7729 https://ejournal.ukm.my/juum/index |
| spellingShingle | Raji, Barakat Adebisi Jamiu, Toheeb Aremu Tanimu, Adamu Idris Dispute resolution mechanism for electricity supply industry in Nigeria |
| title | Dispute resolution mechanism for electricity supply industry in Nigeria |
| title_full | Dispute resolution mechanism for electricity supply industry in Nigeria |
| title_fullStr | Dispute resolution mechanism for electricity supply industry in Nigeria |
| title_full_unstemmed | Dispute resolution mechanism for electricity supply industry in Nigeria |
| title_short | Dispute resolution mechanism for electricity supply industry in Nigeria |
| title_sort | dispute resolution mechanism for electricity supply industry in nigeria |
| url | http://journalarticle.ukm.my/21381/1/UU%208.pdf |
| work_keys_str_mv | AT rajibarakatadebisi disputeresolutionmechanismforelectricitysupplyindustryinnigeria AT jamiutoheebaremu disputeresolutionmechanismforelectricitysupplyindustryinnigeria AT tanimuadamuidris disputeresolutionmechanismforelectricitysupplyindustryinnigeria |