Polarised discourse of complaint management: ideological construction of the GST in Malaysian online news articles
The introduction of the Goods and Services Tax (GST) in Malaysia signals a significant achievement in the reform of the country’s tax system. An important feature of the tax implementation is the provision of a complaint management mechanism in defusing potentially explosive issues. In response to t...
Main Authors: | Ong, Cheng Teik, Hajar Abdul Rahim, Kumaran Rajandran |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2023
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Online Access: | http://journalarticle.ukm.my/22684/1/Gema_23_3_12.pdf |
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