An exploratory study on causes and effects of miscommunication error among maintenance crew
Verbal and written communication are both valid methods for conveying a message; communication is an extremely important factor in the process of passing on information. In both the aviation industry and the maintenance industry, poor communication is consistently a major issue. The failure of the m...
Main Authors: | Munirah Mohd Fadzil, Izamarlina Asshaari, Muhammad Cairel Alban Shaharugi, Puteri Nur Syaza Wardiaha |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2023
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Online Access: | http://journalarticle.ukm.my/23681/1/kejut_13.pdf |
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