Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment
With the COVID-19 pandemic in 2020, Sri Lankan universities turned to video conferencing to maintain academic activities, with Zoom being a popular choice. This study explores postgraduate students' experiences in two Master of Education (M.Ed.) programmes at a Sri Lankan university regarding Z...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Penerbit Universiti Kebangsaan Malaysia
2024
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| Online Access: | http://journalarticle.ukm.my/24311/1/263_273%20741992555151PB.pdf |
| _version_ | 1817926808037752832 |
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| author | Nawastheen, Fareed Mohamed Ketheeswaran, Kanapathippillai Perera, S.A.S. Kausalya Shifaan, Shajehan |
| author_facet | Nawastheen, Fareed Mohamed Ketheeswaran, Kanapathippillai Perera, S.A.S. Kausalya Shifaan, Shajehan |
| author_sort | Nawastheen, Fareed Mohamed |
| collection | UKM |
| description | With the COVID-19 pandemic in 2020, Sri Lankan universities turned to video conferencing to maintain academic activities, with Zoom being a popular choice. This study explores postgraduate students' experiences in two Master of Education (M.Ed.) programmes at a Sri Lankan university regarding Zoom-based online learning. It investigates student perceptions across four key areas: affordability, access and instructor support, quality of teaching, and effectiveness and fairness of assessments. A survey approach was used, with a researcher-developed questionnaire administered online to 189 students studying Sinhala, Tamil, and English. The questionnaire included close-ended questions, Likert-scale items, and open-ended questions, with data analyzed using descriptive statistics. Findings indicate that students generally found Zoom-based instruction accessible and effective. However, areas for improvement were identified, such as enhanced instructor support, a more interactive learning environment, and comprehensive course coverage. Concerns also emerged about instructor support during assessments, clarity of formats, and time allocation. Qualitative data highlighted issues with session length, technology affordability, and a preference for diverse assessment methods. The study provides insights for enhancing M.Ed. programmes conducted online. Recommendations include faculty capacity development in online teaching, promoting the affordability of Zoom-based learning, and refining assessment practices. Addressing these areas and seeking student feedback can help institutions create high-quality, engaging, accessible, and effective Zoom-based programmes. |
| first_indexed | 2024-12-09T02:08:25Z |
| format | Article |
| id | ukm.eprints-24311 |
| institution | Universiti Kebangsaan Malaysia |
| language | English |
| last_indexed | 2024-12-09T02:08:25Z |
| publishDate | 2024 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| record_format | dspace |
| spelling | ukm.eprints-243112024-10-17T08:12:21Z http://journalarticle.ukm.my/24311/ Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment Nawastheen, Fareed Mohamed Ketheeswaran, Kanapathippillai Perera, S.A.S. Kausalya Shifaan, Shajehan With the COVID-19 pandemic in 2020, Sri Lankan universities turned to video conferencing to maintain academic activities, with Zoom being a popular choice. This study explores postgraduate students' experiences in two Master of Education (M.Ed.) programmes at a Sri Lankan university regarding Zoom-based online learning. It investigates student perceptions across four key areas: affordability, access and instructor support, quality of teaching, and effectiveness and fairness of assessments. A survey approach was used, with a researcher-developed questionnaire administered online to 189 students studying Sinhala, Tamil, and English. The questionnaire included close-ended questions, Likert-scale items, and open-ended questions, with data analyzed using descriptive statistics. Findings indicate that students generally found Zoom-based instruction accessible and effective. However, areas for improvement were identified, such as enhanced instructor support, a more interactive learning environment, and comprehensive course coverage. Concerns also emerged about instructor support during assessments, clarity of formats, and time allocation. Qualitative data highlighted issues with session length, technology affordability, and a preference for diverse assessment methods. The study provides insights for enhancing M.Ed. programmes conducted online. Recommendations include faculty capacity development in online teaching, promoting the affordability of Zoom-based learning, and refining assessment practices. Addressing these areas and seeking student feedback can help institutions create high-quality, engaging, accessible, and effective Zoom-based programmes. Penerbit Universiti Kebangsaan Malaysia 2024-07 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/24311/1/263_273%20741992555151PB.pdf Nawastheen, Fareed Mohamed and Ketheeswaran, Kanapathippillai and Perera, S.A.S. Kausalya and Shifaan, Shajehan (2024) Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment. e-Bangi Journal of Social Sciences and Humanities, 21 (3). pp. 263-273. ISSN 1823-884x http://ejournal.ukm.my/ebangi/index |
| spellingShingle | Nawastheen, Fareed Mohamed Ketheeswaran, Kanapathippillai Perera, S.A.S. Kausalya Shifaan, Shajehan Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment |
| title | Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment |
| title_full | Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment |
| title_fullStr | Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment |
| title_full_unstemmed | Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment |
| title_short | Postgraduate students’ experience with Zoom-based learning: focus on affordability, access, teaching quality, and assessment |
| title_sort | postgraduate students experience with zoom based learning focus on affordability access teaching quality and assessment |
| url | http://journalarticle.ukm.my/24311/1/263_273%20741992555151PB.pdf |
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