Web form design checklist based on the three-layer model (TLM)

The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ fru...

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Main Authors: Norshuhada Shiratuddin, Zanariah Idrus
Format: Article
Language:English
Published: Penerbit UKM 2007
Online Access:http://journalarticle.ukm.my/5045/1/2.pdf
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author Norshuhada Shiratuddin,
Zanariah Idrus,
author_facet Norshuhada Shiratuddin,
Zanariah Idrus,
author_sort Norshuhada Shiratuddin,
collection UKM
description The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ frustration. Therefore, for the purpose of reducing the frustration and providing guidelines, a form design checklist based on the Three-Layer Model (TLM) was developed. In addition, an investigation of the current state of web form design among developers in Malaysia was also conducted. A four-step methodology was followed; understand the TLM concept, develop checklist based on guidelines, collect and identify existing Malaysian web forms, and finally, validate the checklist and compare the collected web forms with the three-layer model. In validating the checklist, 15 respondents performed three sets of tasks: pre-TLM, post-TLM and comparing of three pre-selected online forms. Findings indicated that participants designed better web forms after learning about the TLM and this suggests that the checklist provided guidance in designing better web form. Results also pointed out that the current state of web form designed by Malaysian seems to suggest that it does not meet task-based orientation design.
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spelling ukm.eprints-50452016-12-14T06:37:37Z http://journalarticle.ukm.my/5045/ Web form design checklist based on the three-layer model (TLM) Norshuhada Shiratuddin, Zanariah Idrus, The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ frustration. Therefore, for the purpose of reducing the frustration and providing guidelines, a form design checklist based on the Three-Layer Model (TLM) was developed. In addition, an investigation of the current state of web form design among developers in Malaysia was also conducted. A four-step methodology was followed; understand the TLM concept, develop checklist based on guidelines, collect and identify existing Malaysian web forms, and finally, validate the checklist and compare the collected web forms with the three-layer model. In validating the checklist, 15 respondents performed three sets of tasks: pre-TLM, post-TLM and comparing of three pre-selected online forms. Findings indicated that participants designed better web forms after learning about the TLM and this suggests that the checklist provided guidance in designing better web form. Results also pointed out that the current state of web form designed by Malaysian seems to suggest that it does not meet task-based orientation design. Penerbit UKM 2007 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/5045/1/2.pdf Norshuhada Shiratuddin, and Zanariah Idrus, (2007) Web form design checklist based on the three-layer model (TLM). Jurnal Teknologi Maklumat dan Multimedia, 4 . pp. 115-135. ISSN 1823-0113 http://www.ukm.my/jitm/vol4_2007_115-135.html
spellingShingle Norshuhada Shiratuddin,
Zanariah Idrus,
Web form design checklist based on the three-layer model (TLM)
title Web form design checklist based on the three-layer model (TLM)
title_full Web form design checklist based on the three-layer model (TLM)
title_fullStr Web form design checklist based on the three-layer model (TLM)
title_full_unstemmed Web form design checklist based on the three-layer model (TLM)
title_short Web form design checklist based on the three-layer model (TLM)
title_sort web form design checklist based on the three layer model tlm
url http://journalarticle.ukm.my/5045/1/2.pdf
work_keys_str_mv AT norshuhadashiratuddin webformdesignchecklistbasedonthethreelayermodeltlm
AT zanariahidrus webformdesignchecklistbasedonthethreelayermodeltlm