Building SMEs competitive advantage in export markets: the role of human capital and relationship quality
Small businesses look for cooperative relationships with foreign partners to build competitive advantage in export markets. In addition, the ability of small businesses to compete is also strongly related to human capital specifically the managerial competences. This study aims to investigate the...
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| Format: | Article |
| Language: | English |
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Penerbit Universiti Kebangsaan Malaysia
2014
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| Online Access: | http://journalarticle.ukm.my/7563/1/7114-18208-1-SM.pdf |
| _version_ | 1796930574728822784 |
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| author | Md. Daud Ismail, |
| author_facet | Md. Daud Ismail, |
| author_sort | Md. Daud Ismail, |
| collection | UKM |
| description | Small businesses look for cooperative relationships with foreign partners to build competitive advantage in export markets.
In addition, the ability of small businesses to compete is also strongly related to human capital specifically the managerial
competences. This study aims to investigate the effect of managerial competences on the relationship quality, which in
turn affects the competitive advantage of small business in export markets. Data were collected among small and medium
manufacturers. A total of 228 small and medium businesses participated in this study. This study employs structural
equation modelling approach for data analysis. The findings indicate that human capital is a function of relationship
quality and competitive advantage. In addition, relationship quality is significantly related to competitive advantage.
Finally, relationship quality partially mediates the relationship between human capital and competitive advantage. At
the end of this paper, the conclusion and discussion are presented, and limitation and future study are discussed. |
| first_indexed | 2024-03-06T04:05:05Z |
| format | Article |
| id | ukm.eprints-7563 |
| institution | Universiti Kebangsaan Malaysia |
| language | English |
| last_indexed | 2024-03-06T04:05:05Z |
| publishDate | 2014 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| record_format | dspace |
| spelling | ukm.eprints-75632016-12-14T06:44:29Z http://journalarticle.ukm.my/7563/ Building SMEs competitive advantage in export markets: the role of human capital and relationship quality Md. Daud Ismail, Small businesses look for cooperative relationships with foreign partners to build competitive advantage in export markets. In addition, the ability of small businesses to compete is also strongly related to human capital specifically the managerial competences. This study aims to investigate the effect of managerial competences on the relationship quality, which in turn affects the competitive advantage of small business in export markets. Data were collected among small and medium manufacturers. A total of 228 small and medium businesses participated in this study. This study employs structural equation modelling approach for data analysis. The findings indicate that human capital is a function of relationship quality and competitive advantage. In addition, relationship quality is significantly related to competitive advantage. Finally, relationship quality partially mediates the relationship between human capital and competitive advantage. At the end of this paper, the conclusion and discussion are presented, and limitation and future study are discussed. Penerbit Universiti Kebangsaan Malaysia 2014 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/7563/1/7114-18208-1-SM.pdf Md. Daud Ismail, (2014) Building SMEs competitive advantage in export markets: the role of human capital and relationship quality. Jurnal Pengurusan, 40 . pp. 3-13. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/index |
| spellingShingle | Md. Daud Ismail, Building SMEs competitive advantage in export markets: the role of human capital and relationship quality |
| title | Building SMEs competitive advantage in export markets: the role of human capital and relationship quality |
| title_full | Building SMEs competitive advantage in export markets: the role of human capital and relationship quality |
| title_fullStr | Building SMEs competitive advantage in export markets: the role of human capital and relationship quality |
| title_full_unstemmed | Building SMEs competitive advantage in export markets: the role of human capital and relationship quality |
| title_short | Building SMEs competitive advantage in export markets: the role of human capital and relationship quality |
| title_sort | building smes competitive advantage in export markets the role of human capital and relationship quality |
| url | http://journalarticle.ukm.my/7563/1/7114-18208-1-SM.pdf |
| work_keys_str_mv | AT mddaudismail buildingsmescompetitiveadvantageinexportmarketstheroleofhumancapitalandrelationshipquality |