Enforcing downward accountability for nonprofit effectiveness: a case study of Malaysian NGO
The paper aims to examine the influence of three main downward accountability approach; information disclosure, participation mechanism, and complaints procedures on the external and internal effectiveness of nonprofit organizations in Malaysia. This study also seeks to provide a comprehensive measu...
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| Format: | Conference or Workshop Item |
| Language: | English |
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2015
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| Online Access: | http://eprints.um.edu.my/13052/1/rp017_ICHHS_2015_H014.pdf |