ROI and library governance which is the key indicator: Satisfaction, value and loyalty?
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Format: | Conference or Workshop Item |
Language: | English |
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2012
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Online Access: | http://eprints.um.edu.my/14101/1/Dr._Kiran_Kaur_%28Which_is_the_key_indicator%2C_Satisfaction%2C_value_or_loyalty%29.pdf |
_version_ | 1825720470339584000 |
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author | Kaur, K. |
author_facet | Kaur, K. |
author_sort | Kaur, K. |
collection | UM |
first_indexed | 2024-03-06T05:35:38Z |
format | Conference or Workshop Item |
id | um.eprints-14101 |
institution | Universiti Malaya |
language | English |
last_indexed | 2024-03-06T05:35:38Z |
publishDate | 2012 |
record_format | dspace |
spelling | um.eprints-141012015-09-23T01:11:46Z http://eprints.um.edu.my/14101/ ROI and library governance which is the key indicator: Satisfaction, value and loyalty? Kaur, K. Z Bibliography. Library Science. Information Resources 2012-09 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.um.edu.my/14101/1/Dr._Kiran_Kaur_%28Which_is_the_key_indicator%2C_Satisfaction%2C_value_or_loyalty%29.pdf Kaur, K. (2012) ROI and library governance which is the key indicator: Satisfaction, value and loyalty? In: 2nd PERPUN International Conference & Workshop, 27 - 28 Sept 2012, UNIMAS. (Submitted) |
spellingShingle | Z Bibliography. Library Science. Information Resources Kaur, K. ROI and library governance which is the key indicator: Satisfaction, value and loyalty? |
title | ROI and library governance which is the key indicator: Satisfaction, value and loyalty? |
title_full | ROI and library governance which is the key indicator: Satisfaction, value and loyalty? |
title_fullStr | ROI and library governance which is the key indicator: Satisfaction, value and loyalty? |
title_full_unstemmed | ROI and library governance which is the key indicator: Satisfaction, value and loyalty? |
title_short | ROI and library governance which is the key indicator: Satisfaction, value and loyalty? |
title_sort | roi and library governance which is the key indicator satisfaction value and loyalty |
topic | Z Bibliography. Library Science. Information Resources |
url | http://eprints.um.edu.my/14101/1/Dr._Kiran_Kaur_%28Which_is_the_key_indicator%2C_Satisfaction%2C_value_or_loyalty%29.pdf |
work_keys_str_mv | AT kaurk roiandlibrarygovernancewhichisthekeyindicatorsatisfactionvalueandloyalty |