Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia

This study aims to investigate the relevance of kaizen in today's commercial and market situation in the non-Japanese-oriented social values cultures, specifically in multicultural Malaysia. A qualitative methodology has been used to investigate the role of kaizen and its effect through a semi-...

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Main Authors: Zailani, S., Shaharudin, M.R., Saw, B.
Format: Article
Published: Inderscience 2015
Subjects:
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author Zailani, S.
Shaharudin, M.R.
Saw, B.
author_facet Zailani, S.
Shaharudin, M.R.
Saw, B.
author_sort Zailani, S.
collection UM
description This study aims to investigate the relevance of kaizen in today's commercial and market situation in the non-Japanese-oriented social values cultures, specifically in multicultural Malaysia. A qualitative methodology has been used to investigate the role of kaizen and its effect through a semi-structured interview Japanese owned companies (JOC) in manufacturing sector. The study found that kaizen is perceived by the top management of the JOC organisations to be critically important to maintain its competitive position. The findings also suggest that kaizen application is not dependent on having the Japanese social-oriented values. Most importantly, the study finds that kaizen could strive and be deployed strategically in the Malaysian cultural work place to build organisational dynamic capabilities. Many advantages could be obtained from the predicated of the people's efforts in kaizen which often requires behavioural change in application including underscore the transformation of management. Kaizen uniqueness is in its unrelenting continuous development of people's competences, ideas management and never ending operational process improvement. This uniqueness can be very effective as the firms' internal resource to complementing the RBV strategic framework.
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spelling um.eprints-193032018-09-20T01:44:19Z http://eprints.um.edu.my/19303/ Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia Zailani, S. Shaharudin, M.R. Saw, B. HF Commerce Business This study aims to investigate the relevance of kaizen in today's commercial and market situation in the non-Japanese-oriented social values cultures, specifically in multicultural Malaysia. A qualitative methodology has been used to investigate the role of kaizen and its effect through a semi-structured interview Japanese owned companies (JOC) in manufacturing sector. The study found that kaizen is perceived by the top management of the JOC organisations to be critically important to maintain its competitive position. The findings also suggest that kaizen application is not dependent on having the Japanese social-oriented values. Most importantly, the study finds that kaizen could strive and be deployed strategically in the Malaysian cultural work place to build organisational dynamic capabilities. Many advantages could be obtained from the predicated of the people's efforts in kaizen which often requires behavioural change in application including underscore the transformation of management. Kaizen uniqueness is in its unrelenting continuous development of people's competences, ideas management and never ending operational process improvement. This uniqueness can be very effective as the firms' internal resource to complementing the RBV strategic framework. Inderscience 2015 Article PeerReviewed Zailani, S. and Shaharudin, M.R. and Saw, B. (2015) Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia. International Journal of Productivity and Quality Management (IJPQM), 16 (2). pp. 183-210. ISSN 1746-6474, DOI https://doi.org/10.1504/IJPQM.2015.071239 <https://doi.org/10.1504/IJPQM.2015.071239>. http://dx.doi.org/10.1504/IJPQM.2015.071239 doi:10.1504/IJPQM.2015.071239
spellingShingle HF Commerce
Business
Zailani, S.
Shaharudin, M.R.
Saw, B.
Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
title Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
title_full Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
title_fullStr Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
title_full_unstemmed Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
title_short Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
title_sort impact of kaizen on firm s competitive advantage in a japanese owned company in malaysia
topic HF Commerce
Business
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