A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries

This paper focuses on the application of mathematical theories in the study of information system (IS) success factors. The main objective is to apply Delone and McLean's IS success model for radio-frequency identification (RFID) sustainability in Malaysian university libraries. Two approaches...

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Main Authors: Noudoostbeni, Ali, Kaur, Kiran, Jenatabadi, Hashem Salarzadeh
Format: Article
Published: MDPI 2018
Subjects:
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author Noudoostbeni, Ali
Kaur, Kiran
Jenatabadi, Hashem Salarzadeh
author_facet Noudoostbeni, Ali
Kaur, Kiran
Jenatabadi, Hashem Salarzadeh
author_sort Noudoostbeni, Ali
collection UM
description This paper focuses on the application of mathematical theories in the study of information system (IS) success factors. The main objective is to apply Delone and McLean's IS success model for radio-frequency identification (RFID) sustainability in Malaysian university libraries. Two approaches are applied to estimate user satisfaction, such as the Bayesian and maximum likelihood estimation approaches. In order to identify the best approach, four mathematical indices are used, namely root mean squared error, absolute error, mean absolute percentage error, and the coefficient of determination. The results reveal that Bayesian estimation provides good fit to the data, unlike the model with the maximum likelihood estimator. This study addresses the causes for this difference between the two approaches, as well as the potential merits and shortcomings of the maximum likelihood approach. The current study presents a novel and practical modeling and prediction concept for researchers and experts in the field of computer science.
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spelling um.eprints-211032019-04-30T03:47:54Z http://eprints.um.edu.my/21103/ A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries Noudoostbeni, Ali Kaur, Kiran Jenatabadi, Hashem Salarzadeh Z Bibliography. Library Science. Information Resources This paper focuses on the application of mathematical theories in the study of information system (IS) success factors. The main objective is to apply Delone and McLean's IS success model for radio-frequency identification (RFID) sustainability in Malaysian university libraries. Two approaches are applied to estimate user satisfaction, such as the Bayesian and maximum likelihood estimation approaches. In order to identify the best approach, four mathematical indices are used, namely root mean squared error, absolute error, mean absolute percentage error, and the coefficient of determination. The results reveal that Bayesian estimation provides good fit to the data, unlike the model with the maximum likelihood estimator. This study addresses the causes for this difference between the two approaches, as well as the potential merits and shortcomings of the maximum likelihood approach. The current study presents a novel and practical modeling and prediction concept for researchers and experts in the field of computer science. MDPI 2018 Article PeerReviewed Noudoostbeni, Ali and Kaur, Kiran and Jenatabadi, Hashem Salarzadeh (2018) A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries. Sustainability, 10 (7). p. 2532. ISSN 2071-1050, DOI https://doi.org/10.3390/su10072532 <https://doi.org/10.3390/su10072532>. https://doi.org/10.3390/su10072532 doi:10.3390/su10072532
spellingShingle Z Bibliography. Library Science. Information Resources
Noudoostbeni, Ali
Kaur, Kiran
Jenatabadi, Hashem Salarzadeh
A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries
title A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries
title_full A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries
title_fullStr A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries
title_full_unstemmed A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries
title_short A comparison of structural equation modeling approaches with DeLone & McLean's model: A case study of radio-frequency identification user satisfaction in Malaysian university libraries
title_sort comparison of structural equation modeling approaches with delone mclean s model a case study of radio frequency identification user satisfaction in malaysian university libraries
topic Z Bibliography. Library Science. Information Resources
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