ISO 9000 maintenance measures: the case of a Malaysian local authority

Although many studies pertaining to ISO 9000 initiatives have been conducted, the topic of ISO 9000 maintenance has received little attention from researchers. This paper presents a detailed case study of the ISO 9000 maintenance measures within a Malaysian local authority. Semi-structured interview...

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Bibliographic Details
Main Authors: Basir, Siti Arni, Davies, John
Format: Article
Published: Taylor & Francis 2018
Subjects: