How Children Gauge Information Trustworthiness in Online Search: Credible or Convenience Searcher?

This study investigates children’s information search behaviour to learn about their search characteristics. The study uses a qualitative approach by observing and noting children’s searching process. A total of 30 children aged 7-9 years participated in this study. The unobtrusive observation of ch...

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Bibliographic Details
Main Authors: Noorhidawati, Abdullah, Basar, Siti Khairatul Razifah
Format: Article
Published: University of the Punjab 2019
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Description
Summary:This study investigates children’s information search behaviour to learn about their search characteristics. The study uses a qualitative approach by observing and noting children’s searching process. A total of 30 children aged 7-9 years participated in this study. The unobtrusive observation of children’s searching process via the Web were recorded using Camtasia software. Probing interviews were used to gather understanding on how the children perceive information trustworthiness. The data was analysed using a thematic coding approach. The findings highlighted two main characteristics of children’s search: Credible Searcher and Convenience Searcher. The children in general could gauge information trustworthiness and have confidence with regard to the relevance, reliability and the credibility of resources. The children do not consider source reputation and currency as an important criterion when seeking information. This study contributes to a better understanding of information trustworthiness as reflected in young children’s information seeking and processing. © 2019, University of the Punjab. All rights reserved.