Mediation - the Malaysian Dental Association experience
Objectives: To study the success and failures of the mediation process of complaints from 2004-2007 by the Complaints Bureau Steering Committee and the Public Complaints Bureau Committee of the Malaysian Dental Association (MDA). Methods: Retrospective analysis of complaints from the records at the...
| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
| Published: |
Wiley
2009
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/3862/1/Mediation_-_the_Malaysian_Dental_Association_experience.pdf http://eprints.um.edu.my/3862/2/Mediation_-_the_Malaysian_Dental.pdf |