Webuse: website usability evaluation tool

Usability is one of the major factors that determines the successfulness of a website. It is important therefore to have certain measurement methods to assess the usability of websites. The methods could be used to help website designers make their websites more usable. This research focuses on webs...

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Main Authors: Chiew, T.K., Salim, S.S.
Format: Article
Language:English
Published: 2003
Subjects:
Online Access:http://eprints.um.edu.my/4565/1/WebUse_Website_Usability_Evaluation_Tool.pdf
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author Chiew, T.K.
Salim, S.S.
author_facet Chiew, T.K.
Salim, S.S.
author_sort Chiew, T.K.
collection UM
description Usability is one of the major factors that determines the successfulness of a website. It is important therefore to have certain measurement methods to assess the usability of websites. The methods could be used to help website designers make their websites more usable. This research focuses on website usability issues and implements a tool for evaluating the usability of websites, called WEBUSE (WEBsite USability Evaluation Tool). Based on literature research, a 24-question evaluation questionnaire has been formulated. The questionnaire is implemented as a Web based tool. Visitors of a website can use it to evaluate the usability of the website. The visitors responses to the questionnaire are analysed. The results of the analysis show the good and bad usability aspects of the website. Website designers and developers can improve their websites based on these results. WEBUSE is suitable for the evaluation of all types of websites. Evaluation provided by WEBUSE is reliable and has received favourable user satisfaction and acceptance.
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spelling um.eprints-45652013-01-23T07:12:10Z http://eprints.um.edu.my/4565/ Webuse: website usability evaluation tool Chiew, T.K. Salim, S.S. T Technology (General) Usability is one of the major factors that determines the successfulness of a website. It is important therefore to have certain measurement methods to assess the usability of websites. The methods could be used to help website designers make their websites more usable. This research focuses on website usability issues and implements a tool for evaluating the usability of websites, called WEBUSE (WEBsite USability Evaluation Tool). Based on literature research, a 24-question evaluation questionnaire has been formulated. The questionnaire is implemented as a Web based tool. Visitors of a website can use it to evaluate the usability of the website. The visitors responses to the questionnaire are analysed. The results of the analysis show the good and bad usability aspects of the website. Website designers and developers can improve their websites based on these results. WEBUSE is suitable for the evaluation of all types of websites. Evaluation provided by WEBUSE is reliable and has received favourable user satisfaction and acceptance. 2003 Article PeerReviewed application/pdf en http://eprints.um.edu.my/4565/1/WebUse_Website_Usability_Evaluation_Tool.pdf Chiew, T.K. and Salim, S.S. (2003) Webuse: website usability evaluation tool. Malaysian Journal of Computer Science, 16 (1). pp. 47-57. ISSN 0127-9084, http://icmsm2009.um.edu.my/filebank/published_article/1875/199.pdf
spellingShingle T Technology (General)
Chiew, T.K.
Salim, S.S.
Webuse: website usability evaluation tool
title Webuse: website usability evaluation tool
title_full Webuse: website usability evaluation tool
title_fullStr Webuse: website usability evaluation tool
title_full_unstemmed Webuse: website usability evaluation tool
title_short Webuse: website usability evaluation tool
title_sort webuse website usability evaluation tool
topic T Technology (General)
url http://eprints.um.edu.my/4565/1/WebUse_Website_Usability_Evaluation_Tool.pdf
work_keys_str_mv AT chiewtk webusewebsiteusabilityevaluationtool
AT salimss webusewebsiteusabilityevaluationtool