| Summary: | Each employee perceived differently on the effectiveness of training program. Thus,
this study is undertaken to examine the employee's perception on the effectiveness
of Information Technology Training Programs in Sabah Development Bank Berhad
and its group of companies (SDB). A survey questionnaire was conducted randomly
and distributed to the employees. It was found that the majority of the employee
perceived that the Information Technology Training Programs is effective.
In order to keep up with the ever changing working environment where new and
better work techniques/procedures are put into practice, it is imperative for
Management to ensure that its employees are constantly exposed to such changes to
better equip themselves in carrying out their work responsibilities. One standard
avenue for Management is by sending its employees for training (i.e. to attend
courses, seminars, etc).
Based on the researcher's findings and as shown in the data collected through the
study, it is necessary to conclude here that training and development do play an
important role in developing and nurturing an employee. The quality and/or
effectiveness of Information Technology Training Programs at SDB should be
constantly reviewed to ensure that it is perceived by the staff as motivators to
promote productivity. Employees' perception on the effectiveness of Information
Technology Training Programs should not be taken lightly as employees are the
determinant of the success and failure of the organization.
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