Performance factors of Kopitiams in Kota Kinabalu, Sabah

This research aims to determine sales perrormance factors for coffee shop or better known as Kopitiam operating in Kota Kinabalu, Sabah. The objective is achieved by analyzing relationships between sales of Kopitiams against the factors stipulated in the proposed model. The model consists of two...

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Bibliografiske detaljer
Hovedforfatter: Wong, Wai Yew
Format: Thesis
Sprog:English
Udgivet: 2007
Fag:
Online adgang:https://eprints.ums.edu.my/id/eprint/19577/1/Performance%20factors%20of%20Kopitiams%20in%20Kota%20Kinabalu.pdf
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author Wong, Wai Yew
author_facet Wong, Wai Yew
author_sort Wong, Wai Yew
collection UMS
description This research aims to determine sales perrormance factors for coffee shop or better known as Kopitiam operating in Kota Kinabalu, Sabah. The objective is achieved by analyzing relationships between sales of Kopitiams against the factors stipulated in the proposed model. The model consists of two theories with two factors each and a marketing strategy with four factors. The first theory is human capital theory which consists of the education and experience factors. The second theory is organizational theory which consists of size and age factors. As for the marketing strategy it consists of price, promotion, place and product factors. Questionnaires data were collected from 93 Kopitiams in Kota Kinabalu. Results from analysis reveal that 36.2% of the variances are able to be explained by the model, with education, age, size and place strategy significant. It is hope that, this research has contributed to researches in this field at the micros, small and medium enterprise level and can use by future researcher as a reference to develop a better model.
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spelling ums.eprints-195772018-03-27T07:24:16Z https://eprints.ums.edu.my/id/eprint/19577/ Performance factors of Kopitiams in Kota Kinabalu, Sabah Wong, Wai Yew HF Commerce This research aims to determine sales perrormance factors for coffee shop or better known as Kopitiam operating in Kota Kinabalu, Sabah. The objective is achieved by analyzing relationships between sales of Kopitiams against the factors stipulated in the proposed model. The model consists of two theories with two factors each and a marketing strategy with four factors. The first theory is human capital theory which consists of the education and experience factors. The second theory is organizational theory which consists of size and age factors. As for the marketing strategy it consists of price, promotion, place and product factors. Questionnaires data were collected from 93 Kopitiams in Kota Kinabalu. Results from analysis reveal that 36.2% of the variances are able to be explained by the model, with education, age, size and place strategy significant. It is hope that, this research has contributed to researches in this field at the micros, small and medium enterprise level and can use by future researcher as a reference to develop a better model. 2007 Thesis NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/19577/1/Performance%20factors%20of%20Kopitiams%20in%20Kota%20Kinabalu.pdf Wong, Wai Yew (2007) Performance factors of Kopitiams in Kota Kinabalu, Sabah. Masters thesis, Universiti Malaysia Sabah.
spellingShingle HF Commerce
Wong, Wai Yew
Performance factors of Kopitiams in Kota Kinabalu, Sabah
title Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_full Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_fullStr Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_full_unstemmed Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_short Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_sort performance factors of kopitiams in kota kinabalu sabah
topic HF Commerce
url https://eprints.ums.edu.my/id/eprint/19577/1/Performance%20factors%20of%20Kopitiams%20in%20Kota%20Kinabalu.pdf
work_keys_str_mv AT wongwaiyew performancefactorsofkopitiamsinkotakinabalusabah