Examining the mediating effect of attitude towards electronic Words-of Mouth (eWOM) on the relation between the trust in eWOM source and intention to follow eWOM among Malaysian travellers

This study aims to investigate the influence of trusting electronic word-of-mouth (eWOM) sources available online and attitude on intention to follow eWOM among travellers in Malaysia. A total of 280 questionnaires were collected from respondents via an online survey. The findings indicate that trus...

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Bibliographic Details
Main Authors: Nur Thara Atikah Zainal, Amran Harun, Lily Jaratin
Format: Article
Language:English
Published: Elsevier 2017
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/19588/1/Examining%20the%20mediating%20effect%20of%20attitude%20towards%20electronic%20Words.pdf