| Summary: | The purpose of this research was to gather English as a second language (ESL) learners
perceptions pertaining to their experience in learning English language in secondary schools,
colleges and local universities. The research methodology incorporated dialogue journal using
Facebook. Dialogue journal is a written communication between a teacher and students or other
writing partners, which provides a natural context for language development and a new channel
of communication outside the classroom. The research incorporated Facebook as it is currently
one of the most prominent online social networking sites among Malaysians. 46 respondents from
public and private colleges and universities discussed various learning issues including
impediments that they encountered during English lessons in secondary school, college and
university; learners’ views and comments on the issues pertaining to local English language
teaching and learning; and suggestions to improve the teaching and learning of English. The
discussion revealed varying viewpoints such as difficulties and reasons that students faced in
learning the four language skills i.e. speaking, listening, reading and writing; and the lack of
confidence which hampered their language improvement. This research hopes to enlighten
educators of arduous challenges that students faced in learning the English language so that they
may strive to improve and consolidate their teaching skills, thus, making language teaching and
learning more effective and meaningful for both teachers and students.
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