Students' attitude and satisfaction living in sustainable on-campus hostel
This research aims to investigate whether location, facilities and quality of on-campus hostels affect students’ attitude living in on-campus hostels and their satisfaction with hostel life. Next, relationship between students’ attitude and their satisfaction with hostel life are also examined. Dat...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Penerbit Universiti Malaysia Sabah
2015
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/20371/1/Students%20attitude%20and%20satisfaction%20living%20in%20sustainable%20.pdf |
| _version_ | 1796909981346299904 |
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| author | Norazah Mohd Suki Iftekhar Amin Chowdhury |
| author_facet | Norazah Mohd Suki Iftekhar Amin Chowdhury |
| author_sort | Norazah Mohd Suki |
| collection | UMS |
| description | This research aims to investigate whether location, facilities and quality of on-campus hostels affect students’ attitude living in on-campus hostels and their satisfaction
with hostel life. Next, relationship between students’ attitude and their satisfaction with hostel life are also examined. Data were collected from 230 students living in
on-campus hostels in a public higher learning institution in the Federal Territory of Labuan, Malaysia. Empirical results via multiple regressions discovered that students’
satisfaction living in hostels is only affected by hostels quality, except for hostels location and hostels facilities. Students are very concerned that the floor be covered
with tile, and the plumbing system be perfect with no water problems which affect their satisfaction living in hostels. Further investigation of the study recognized that
students’ attitude is strongly affected by satisfaction followed by hostel facilities. This study provides strong evidence that could help the student housing administrators
and the university hostel management and other accommodation services to better understand the customer satisfaction with the service delivery by identifying the significant factors in determining student satisfaction and improving the performance of university hostels towards meeting the satisfaction of students by providing highquality
living environments. Direction for future research is also exemplified. |
| first_indexed | 2024-03-06T02:57:39Z |
| format | Article |
| id | ums.eprints-20371 |
| institution | Universiti Malaysia Sabah |
| language | English |
| last_indexed | 2024-03-06T02:57:39Z |
| publishDate | 2015 |
| publisher | Penerbit Universiti Malaysia Sabah |
| record_format | dspace |
| spelling | ums.eprints-203712018-07-03T04:04:55Z https://eprints.ums.edu.my/id/eprint/20371/ Students' attitude and satisfaction living in sustainable on-campus hostel Norazah Mohd Suki Iftekhar Amin Chowdhury HC Economic history and conditions This research aims to investigate whether location, facilities and quality of on-campus hostels affect students’ attitude living in on-campus hostels and their satisfaction with hostel life. Next, relationship between students’ attitude and their satisfaction with hostel life are also examined. Data were collected from 230 students living in on-campus hostels in a public higher learning institution in the Federal Territory of Labuan, Malaysia. Empirical results via multiple regressions discovered that students’ satisfaction living in hostels is only affected by hostels quality, except for hostels location and hostels facilities. Students are very concerned that the floor be covered with tile, and the plumbing system be perfect with no water problems which affect their satisfaction living in hostels. Further investigation of the study recognized that students’ attitude is strongly affected by satisfaction followed by hostel facilities. This study provides strong evidence that could help the student housing administrators and the university hostel management and other accommodation services to better understand the customer satisfaction with the service delivery by identifying the significant factors in determining student satisfaction and improving the performance of university hostels towards meeting the satisfaction of students by providing highquality living environments. Direction for future research is also exemplified. Penerbit Universiti Malaysia Sabah 2015 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/20371/1/Students%20attitude%20and%20satisfaction%20living%20in%20sustainable%20.pdf Norazah Mohd Suki and Iftekhar Amin Chowdhury (2015) Students' attitude and satisfaction living in sustainable on-campus hostel. Malaysian Journal of Business and Economics (MJBE), 2 (1). pp. 35-47. ISSN 2289-8018 |
| spellingShingle | HC Economic history and conditions Norazah Mohd Suki Iftekhar Amin Chowdhury Students' attitude and satisfaction living in sustainable on-campus hostel |
| title | Students' attitude and satisfaction living in sustainable on-campus hostel |
| title_full | Students' attitude and satisfaction living in sustainable on-campus hostel |
| title_fullStr | Students' attitude and satisfaction living in sustainable on-campus hostel |
| title_full_unstemmed | Students' attitude and satisfaction living in sustainable on-campus hostel |
| title_short | Students' attitude and satisfaction living in sustainable on-campus hostel |
| title_sort | students attitude and satisfaction living in sustainable on campus hostel |
| topic | HC Economic history and conditions |
| url | https://eprints.ums.edu.my/id/eprint/20371/1/Students%20attitude%20and%20satisfaction%20living%20in%20sustainable%20.pdf |
| work_keys_str_mv | AT norazahmohdsuki studentsattitudeandsatisfactionlivinginsustainableoncampushostel AT iftekharaminchowdhury studentsattitudeandsatisfactionlivinginsustainableoncampushostel |