Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits

The aim of this study is to examine the effects of brand image benefits of symbolic, functional, social, and experiential on the overall satisfaction. A survey using 400 respondents is used to measure these effects. The theoretical and statistical relationship among these constructs are developed an...

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Main Author: Suddin Lada
Format: Article
Language:English
English
Published: 2018
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/25173/1/Brand%20Image%20Benefit%20and%20Satisfaction%20Roles%20of%20Symbolic%2C%20Functional%2C%20Social%2C%20And%20Experiential%20Benefits.pdf
https://eprints.ums.edu.my/id/eprint/25173/7/Brand%20Image%20Benefit%20And%20Satisfaction%20Roles%20of%20Symbolic%2C%20Functional%2C%20Social%2C%20And%20Experiential%20Benefits1.pdf
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author Suddin Lada
author_facet Suddin Lada
author_sort Suddin Lada
collection UMS
description The aim of this study is to examine the effects of brand image benefits of symbolic, functional, social, and experiential on the overall satisfaction. A survey using 400 respondents is used to measure these effects. The theoretical and statistical relationship among these constructs are developed and verified by Smart Partial Least square (PLS) statistical software. Result show that symbolic, experiental, and function benefit are significant predictor of overall satisfaction, with experiential benefit as the most important followed by functional benefits. This study provides important implications on marketing and brand positioning.
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spelling ums.eprints-251732020-06-18T14:52:32Z https://eprints.ums.edu.my/id/eprint/25173/ Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits Suddin Lada HB Economic theory. Demography The aim of this study is to examine the effects of brand image benefits of symbolic, functional, social, and experiential on the overall satisfaction. A survey using 400 respondents is used to measure these effects. The theoretical and statistical relationship among these constructs are developed and verified by Smart Partial Least square (PLS) statistical software. Result show that symbolic, experiental, and function benefit are significant predictor of overall satisfaction, with experiential benefit as the most important followed by functional benefits. This study provides important implications on marketing and brand positioning. 2018 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/25173/1/Brand%20Image%20Benefit%20and%20Satisfaction%20Roles%20of%20Symbolic%2C%20Functional%2C%20Social%2C%20And%20Experiential%20Benefits.pdf text en https://eprints.ums.edu.my/id/eprint/25173/7/Brand%20Image%20Benefit%20And%20Satisfaction%20Roles%20of%20Symbolic%2C%20Functional%2C%20Social%2C%20And%20Experiential%20Benefits1.pdf Suddin Lada (2018) Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits. Labuan e-journal of Muamalat and Society, 12. pp. 178-188.
spellingShingle HB Economic theory. Demography
Suddin Lada
Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits
title Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits
title_full Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits
title_fullStr Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits
title_full_unstemmed Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits
title_short Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits
title_sort brand image benefit and satisfaction roles of symbolic functional social and experiential benefits
topic HB Economic theory. Demography
url https://eprints.ums.edu.my/id/eprint/25173/1/Brand%20Image%20Benefit%20and%20Satisfaction%20Roles%20of%20Symbolic%2C%20Functional%2C%20Social%2C%20And%20Experiential%20Benefits.pdf
https://eprints.ums.edu.my/id/eprint/25173/7/Brand%20Image%20Benefit%20And%20Satisfaction%20Roles%20of%20Symbolic%2C%20Functional%2C%20Social%2C%20And%20Experiential%20Benefits1.pdf
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