Factors impacting customer satisfaction in the hotel restaurant at Kota Kinabalu, Sabah: a study of hotel restaurant attributes
The purpose of this research was to access the influence of hotel restaurant attributes towards customer satisfaction in the hotel restaurant. In this paper, three of the hotel restaurant attributes will be discussed. The main objectives of this study are to examine the relationship between food qua...
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| Format: | Article |
| Language: | English English |
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Penerbit Universiti Malaysia Sabah
2019
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| Online Access: | https://eprints.ums.edu.my/id/eprint/29395/1/Factors%20impacting%20customer%20satisfaction%20in%20the%20hotel%20restaurant%20at%20Kota%20Kinabalu%2C%20Sabah.pdf https://eprints.ums.edu.my/id/eprint/29395/2/Factors%20impacting%20customer%20satisfaction%20in%20the%20hotel%20restaurant%20at%20Kota%20Kinabalu%2C%20Sabah1.pdf |