Impact of training on communication strategy use of less proficient English speakers in Malaysia

This study examined the impact of training on communication strategy used by speakers with limited English proficiency. The 13-week training involved 23 limited English proficiency speakers in a culinary course, who were taught 13 lexical, negotiation, and discourse-based communication strategies. T...

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Main Authors: Megawati Soekarno, Ting, Su-Hie
Format: Article
Language:English
English
Published: Silliman University (Philippines) 2020
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/31152/1/Impact%20of%20training%20on%20communication%20strategy%20use%20of%20less%20proficient%20English%20speakers%20in%20Malaysia_ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/31152/3/Impact%20of%20training%20on%20communication%20strategy%20use%20of%20less%20proficient%20English%20speakers%20in%20Malaysia.pdf
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author Megawati Soekarno
Ting, Su-Hie
author_facet Megawati Soekarno
Ting, Su-Hie
author_sort Megawati Soekarno
collection UMS
description This study examined the impact of training on communication strategy used by speakers with limited English proficiency. The 13-week training involved 23 limited English proficiency speakers in a culinary course, who were taught 13 lexical, negotiation, and discourse-based communication strategies. Their speech in presentations, role plays and group discussions were recorded, and the 29,492-word data set was analysed for the use of communication strategies. The results showed 1,307 instances of use of communication strategies. The most frequently used strategy was fillers (145.1 ptw), followed by lexical repetition (107.4 ptw) and response utterance (99.4 ptw). Discourse-based strategies were used more frequently than lexical and negotiation strategies, and the most often used was lexical repetition which is a versatile strategy for facilitating transfer of key information for conversational maintenance. Interactions (431.5 ptw) were more linguistically and cognitively challenging, calling more communication strategies into use than presentations (210.5 ptw). The findings suggest the necessity for communication strategies training to help speakers with limited English proficiency expand their repertoire of strategies and facilitate communication.
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spelling ums.eprints-311522021-11-23T02:09:23Z https://eprints.ums.edu.my/id/eprint/31152/ Impact of training on communication strategy use of less proficient English speakers in Malaysia Megawati Soekarno Ting, Su-Hie P95-95.6 Oral communication. Speech This study examined the impact of training on communication strategy used by speakers with limited English proficiency. The 13-week training involved 23 limited English proficiency speakers in a culinary course, who were taught 13 lexical, negotiation, and discourse-based communication strategies. Their speech in presentations, role plays and group discussions were recorded, and the 29,492-word data set was analysed for the use of communication strategies. The results showed 1,307 instances of use of communication strategies. The most frequently used strategy was fillers (145.1 ptw), followed by lexical repetition (107.4 ptw) and response utterance (99.4 ptw). Discourse-based strategies were used more frequently than lexical and negotiation strategies, and the most often used was lexical repetition which is a versatile strategy for facilitating transfer of key information for conversational maintenance. Interactions (431.5 ptw) were more linguistically and cognitively challenging, calling more communication strategies into use than presentations (210.5 ptw). The findings suggest the necessity for communication strategies training to help speakers with limited English proficiency expand their repertoire of strategies and facilitate communication. Silliman University (Philippines) 2020 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/31152/1/Impact%20of%20training%20on%20communication%20strategy%20use%20of%20less%20proficient%20English%20speakers%20in%20Malaysia_ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/31152/3/Impact%20of%20training%20on%20communication%20strategy%20use%20of%20less%20proficient%20English%20speakers%20in%20Malaysia.pdf Megawati Soekarno and Ting, Su-Hie (2020) Impact of training on communication strategy use of less proficient English speakers in Malaysia. Silliman Journal, 61. pp. 107-128. ISSN 0037-5284 https://par.nsf.gov/servlets/purl/10253285#page=108
spellingShingle P95-95.6 Oral communication. Speech
Megawati Soekarno
Ting, Su-Hie
Impact of training on communication strategy use of less proficient English speakers in Malaysia
title Impact of training on communication strategy use of less proficient English speakers in Malaysia
title_full Impact of training on communication strategy use of less proficient English speakers in Malaysia
title_fullStr Impact of training on communication strategy use of less proficient English speakers in Malaysia
title_full_unstemmed Impact of training on communication strategy use of less proficient English speakers in Malaysia
title_short Impact of training on communication strategy use of less proficient English speakers in Malaysia
title_sort impact of training on communication strategy use of less proficient english speakers in malaysia
topic P95-95.6 Oral communication. Speech
url https://eprints.ums.edu.my/id/eprint/31152/1/Impact%20of%20training%20on%20communication%20strategy%20use%20of%20less%20proficient%20English%20speakers%20in%20Malaysia_ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/31152/3/Impact%20of%20training%20on%20communication%20strategy%20use%20of%20less%20proficient%20English%20speakers%20in%20Malaysia.pdf
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