Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation

Ridesharing has been linked to a variety of social, environmental, and behavioral benefits including reducing fuels and energy consumption, greenhouse gas (GHG), traffic related emissions, traffic congestion, travel cost and also decreasing the need for parking. Ridesharing users may utilize it to f...

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Main Author: Nur Qairunnisa Zakariah
Format: Academic Exercise
Language:English
English
Published: 2022
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/35184/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/35184/2/FULLTEXT.pdf
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author Nur Qairunnisa Zakariah
author_facet Nur Qairunnisa Zakariah
author_sort Nur Qairunnisa Zakariah
collection UMS
description Ridesharing has been linked to a variety of social, environmental, and behavioral benefits including reducing fuels and energy consumption, greenhouse gas (GHG), traffic related emissions, traffic congestion, travel cost and also decreasing the need for parking. Ridesharing users may utilize it to fulfill their entire journey for example from origin to destination or to enhance public transit, with the goal of bringing public transportation more into the sustainable transportation by reducing automobile usage and increasing vehicle occupancy. Numerous research on ridesharing generally have been conducted, however there has been less emphasis on explaining demographic and perception of ridesharing in colleges and universities mainly in Universiti Malaysia Sabah (UMS). The main objectives of this study are to identify the influencing factors that influence respondents’ decision to use ridesharing, to determine the problems that respondents experienced during ridesharing based on their perceptions and experiences and to identify respondents' ideas to improve or increase the ridesharing usage. The methodology used by the researcher is a quantitative questionnaire tool via google form with 377 respondents participating in this study. To analyze the quantitative data, the researcher employed several tests via SPSS and Microsoft Excel including descriptive statistics frequencies analysis, mean value comparison, Chi-Square test and Relative Index Important (RII). Based on the analysis, the researcher found that demographic characteristics have positive significant association with ridesharing utilization. The majority believed that ridesharing is faster, more comfortable, less expensive, safer, better for the environment, and provides convenient application. Respondents were most worried about a loss of privacy or independence during the ridesharing, a limitation of proper facilities, a lack of personal data security, and an unclear cost structure and timetable. These findings will be valuable to ridesharing service providers since they will be able to determine which factors have the least effect on customer experience.
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spelling ums.eprints-351842023-03-09T07:03:34Z https://eprints.ums.edu.my/id/eprint/35184/ Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation Nur Qairunnisa Zakariah HE1-9990 Transportation and communications Ridesharing has been linked to a variety of social, environmental, and behavioral benefits including reducing fuels and energy consumption, greenhouse gas (GHG), traffic related emissions, traffic congestion, travel cost and also decreasing the need for parking. Ridesharing users may utilize it to fulfill their entire journey for example from origin to destination or to enhance public transit, with the goal of bringing public transportation more into the sustainable transportation by reducing automobile usage and increasing vehicle occupancy. Numerous research on ridesharing generally have been conducted, however there has been less emphasis on explaining demographic and perception of ridesharing in colleges and universities mainly in Universiti Malaysia Sabah (UMS). The main objectives of this study are to identify the influencing factors that influence respondents’ decision to use ridesharing, to determine the problems that respondents experienced during ridesharing based on their perceptions and experiences and to identify respondents' ideas to improve or increase the ridesharing usage. The methodology used by the researcher is a quantitative questionnaire tool via google form with 377 respondents participating in this study. To analyze the quantitative data, the researcher employed several tests via SPSS and Microsoft Excel including descriptive statistics frequencies analysis, mean value comparison, Chi-Square test and Relative Index Important (RII). Based on the analysis, the researcher found that demographic characteristics have positive significant association with ridesharing utilization. The majority believed that ridesharing is faster, more comfortable, less expensive, safer, better for the environment, and provides convenient application. Respondents were most worried about a loss of privacy or independence during the ridesharing, a limitation of proper facilities, a lack of personal data security, and an unclear cost structure and timetable. These findings will be valuable to ridesharing service providers since they will be able to determine which factors have the least effect on customer experience. 2022 Academic Exercise NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/35184/1/24%20PAGES.pdf text en https://eprints.ums.edu.my/id/eprint/35184/2/FULLTEXT.pdf Nur Qairunnisa Zakariah (2022) Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation. Universiti Malaysia Sabah. (Unpublished)
spellingShingle HE1-9990 Transportation and communications
Nur Qairunnisa Zakariah
Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation
title Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation
title_full Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation
title_fullStr Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation
title_full_unstemmed Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation
title_short Ridesharing utilization in Universiti Malaysia Sabah, influencing factors and impact towards sustainable transportation
title_sort ridesharing utilization in universiti malaysia sabah influencing factors and impact towards sustainable transportation
topic HE1-9990 Transportation and communications
url https://eprints.ums.edu.my/id/eprint/35184/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/35184/2/FULLTEXT.pdf
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