Does a supportive supervisor moderate the effect of emotional labor on burnout amongst employees of small and medium-sized accommodation in Kota Kinabalu

The main objective of this thesis was to determine whether supportive supervisor could be utilized as the moderator in the relationship between emotional labor and burnout. Data were collected via self-administered questionaires from front-line employees working in different small and medium-sized a...

Full description

Bibliographic Details
Main Author: Lee, Soo Hon
Format: Thesis
Language:English
English
Published: 2014
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/37667/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/37667/2/FULLTEXT.pdf

Similar Items