UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course

The feedback from course participants on what should be included in a programme or course is crucial for further improvement. In light of this setting, this study explores how well the course objectives are met by the "English for Workplace Communication" course. Such input is primarily in...

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Main Authors: Kamsilawati Kamlun, Chelster Sherralyn Jeoffrey Pudin, Eugenia Ida Edward, Irma Wani Othman
Format: Article
Language:English
English
Published: Global Academic Excellence 2022
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/37809/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/37809/2/FULLTEXT.pdf
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author Kamsilawati Kamlun
Chelster Sherralyn Jeoffrey Pudin
Eugenia Ida Edward
Irma Wani Othman
author_facet Kamsilawati Kamlun
Chelster Sherralyn Jeoffrey Pudin
Eugenia Ida Edward
Irma Wani Othman
author_sort Kamsilawati Kamlun
collection UMS
description The feedback from course participants on what should be included in a programme or course is crucial for further improvement. In light of this setting, this study explores how well the course objectives are met by the "English for Workplace Communication" course. Such input is primarily intended to improve the course's quality and to give the facilitators immediate feedback. The study focuses on how well the administrative staff understands the course material, critical to their demands for oral and written communication in the workplace. A survey was conducted with a qualitative method using a reflective journal on a group of administrative personnel at Universiti Malaysia Sabah. The larger of these dealt with aspects of oral and written communication and the course’s overall reflection. The study's findings discussed the participants' input on the ‘English for Workplace Communication' and their experiences during the one-day course. These positively integrated learning conditions may lead to productive performance, not only in the professional competence of participants but may also affect their English proficiency.
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spelling ums.eprints-378092023-12-15T07:45:13Z https://eprints.ums.edu.my/id/eprint/37809/ UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course Kamsilawati Kamlun Chelster Sherralyn Jeoffrey Pudin Eugenia Ida Edward Irma Wani Othman PE1001-1693 Modern English The feedback from course participants on what should be included in a programme or course is crucial for further improvement. In light of this setting, this study explores how well the course objectives are met by the "English for Workplace Communication" course. Such input is primarily intended to improve the course's quality and to give the facilitators immediate feedback. The study focuses on how well the administrative staff understands the course material, critical to their demands for oral and written communication in the workplace. A survey was conducted with a qualitative method using a reflective journal on a group of administrative personnel at Universiti Malaysia Sabah. The larger of these dealt with aspects of oral and written communication and the course’s overall reflection. The study's findings discussed the participants' input on the ‘English for Workplace Communication' and their experiences during the one-day course. These positively integrated learning conditions may lead to productive performance, not only in the professional competence of participants but may also affect their English proficiency. Global Academic Excellence 2022-12-15 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/37809/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/37809/2/FULLTEXT.pdf Kamsilawati Kamlun and Chelster Sherralyn Jeoffrey Pudin and Eugenia Ida Edward and Irma Wani Othman (2022) UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course. International Journal of Education, Psychology and Counseling (IJEPC), 7 (48). pp. 175-183. ISSN 0128-164X 10.35631/IJEPC.748013
spellingShingle PE1001-1693 Modern English
Kamsilawati Kamlun
Chelster Sherralyn Jeoffrey Pudin
Eugenia Ida Edward
Irma Wani Othman
UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course
title UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course
title_full UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course
title_fullStr UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course
title_full_unstemmed UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course
title_short UMS Administrative staff’s feedback and experience in the ‘English for Workplace Communication’ course
title_sort ums administrative staff s feedback and experience in the english for workplace communication course
topic PE1001-1693 Modern English
url https://eprints.ums.edu.my/id/eprint/37809/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/37809/2/FULLTEXT.pdf
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AT eugeniaidaedward umsadministrativestaffsfeedbackandexperienceintheenglishforworkplacecommunicationcourse
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