Conscientiousness, person supervisor fit and organisational citizenship behaviour

Organisational Citizenship Behaviour (OCB) has become an on-going important aspect in Human Resource Management. OCB is essential in improving organisations in terms of performance and productivity. The objectives of this study are two-fold: (1) to investigate the relationship among conscientiousnes...

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Main Authors: Chang, Judy Gait Heng, Toh, Pei Sung, Debbra Toria Nipo
Format: Article
Language:English
English
Published: Macrothink Institute 2022
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/38061/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38061/2/FULLTEXT.pdf
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author Chang, Judy Gait Heng
Toh, Pei Sung
Debbra Toria Nipo
author_facet Chang, Judy Gait Heng
Toh, Pei Sung
Debbra Toria Nipo
author_sort Chang, Judy Gait Heng
collection UMS
description Organisational Citizenship Behaviour (OCB) has become an on-going important aspect in Human Resource Management. OCB is essential in improving organisations in terms of performance and productivity. The objectives of this study are two-fold: (1) to investigate the relationship among conscientiousness and organisational citizenship behaviour, and (2) to investigate the relationship among person supervisor fit and organisational citizenship behaviour. With this study, the negative outcomes of OCB can be reduced while enhancing the better outcomes of OCB. This study was applied among the employees in the finance and insurance industry in Kota Kinabalu, Sabah, Malaysia with a sample of 185. The participants were chosen in a purposive sampling method to ensure they are working in the relevant industry. A mono design that is a quantitative method was applied through google form questionnaires. This study is being formulated at a theoretical level and tested at an empirical level with SPSS 27 and SmartPLS 3.0. This study revealed that both conscientiousness and person-supervisor fit have positive effects on organisational citizenship behaviour. This study recommended that the Ministry of Finance should focus on the enhancement of organisational citizenship behaviour with the relation of personality and the fit between an employee and a supervisor.
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spelling ums.eprints-380612024-01-31T07:15:54Z https://eprints.ums.edu.my/id/eprint/38061/ Conscientiousness, person supervisor fit and organisational citizenship behaviour Chang, Judy Gait Heng Toh, Pei Sung Debbra Toria Nipo HF5549-5549.5 Personnel management. Employment management Organisational Citizenship Behaviour (OCB) has become an on-going important aspect in Human Resource Management. OCB is essential in improving organisations in terms of performance and productivity. The objectives of this study are two-fold: (1) to investigate the relationship among conscientiousness and organisational citizenship behaviour, and (2) to investigate the relationship among person supervisor fit and organisational citizenship behaviour. With this study, the negative outcomes of OCB can be reduced while enhancing the better outcomes of OCB. This study was applied among the employees in the finance and insurance industry in Kota Kinabalu, Sabah, Malaysia with a sample of 185. The participants were chosen in a purposive sampling method to ensure they are working in the relevant industry. A mono design that is a quantitative method was applied through google form questionnaires. This study is being formulated at a theoretical level and tested at an empirical level with SPSS 27 and SmartPLS 3.0. This study revealed that both conscientiousness and person-supervisor fit have positive effects on organisational citizenship behaviour. This study recommended that the Ministry of Finance should focus on the enhancement of organisational citizenship behaviour with the relation of personality and the fit between an employee and a supervisor. Macrothink Institute 2022 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/38061/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/38061/2/FULLTEXT.pdf Chang, Judy Gait Heng and Toh, Pei Sung and Debbra Toria Nipo (2022) Conscientiousness, person supervisor fit and organisational citizenship behaviour. International Journal of Human Resource Studies, 12 (4). pp. 1-16. ISSN 2162-3058 10.5296/ijhrs.v12i4.20143
spellingShingle HF5549-5549.5 Personnel management. Employment management
Chang, Judy Gait Heng
Toh, Pei Sung
Debbra Toria Nipo
Conscientiousness, person supervisor fit and organisational citizenship behaviour
title Conscientiousness, person supervisor fit and organisational citizenship behaviour
title_full Conscientiousness, person supervisor fit and organisational citizenship behaviour
title_fullStr Conscientiousness, person supervisor fit and organisational citizenship behaviour
title_full_unstemmed Conscientiousness, person supervisor fit and organisational citizenship behaviour
title_short Conscientiousness, person supervisor fit and organisational citizenship behaviour
title_sort conscientiousness person supervisor fit and organisational citizenship behaviour
topic HF5549-5549.5 Personnel management. Employment management
url https://eprints.ums.edu.my/id/eprint/38061/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38061/2/FULLTEXT.pdf
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