Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia

Malaysia's Fire and Rescue Depar tment is the country's primary rescue organisation. However, in recent years, severe issues of stress affecting firefighters' job performance have been exposed in the media. The study aims to delve deeper into this topic by conceptualizing the impact o...

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Main Authors: Mohammad Akramin Sakirun, Oscar Dousin
Format: Article
Language:English
English
Published: Macrothink Institute 2022
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/38062/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38062/2/FULLTEXT.pdf
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author Mohammad Akramin Sakirun
Oscar Dousin
author_facet Mohammad Akramin Sakirun
Oscar Dousin
author_sort Mohammad Akramin Sakirun
collection UMS
description Malaysia's Fire and Rescue Depar tment is the country's primary rescue organisation. However, in recent years, severe issues of stress affecting firefighters' job performance have been exposed in the media. The study aims to delve deeper into this topic by conceptualizing the impact of st ress on job satisfaction and performance. The issue is conceptualized employing Karasek et al. (1988)'s Job Demand Control Support theory, which anticipated that the consequences of work stress or psychiatric illness are caused by the combination of job de mand and job control. In terms of theoretical contributions, the study has enriched knowledge of JDCS theory in the context of firefighters in Malaysia. Meanwhile, in terms of human resource management contributions, this conceptualization will assist the Malaysian Fire and Rescue Department in better understanding the effects of stress on job performance and satisfaction, contributing to the emergence of efficient human resource policies to improve employee retention.
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spelling ums.eprints-380622024-01-31T07:16:37Z https://eprints.ums.edu.my/id/eprint/38062/ Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia Mohammad Akramin Sakirun Oscar Dousin HF5549-5549.5 Personnel management. Employment management Malaysia's Fire and Rescue Depar tment is the country's primary rescue organisation. However, in recent years, severe issues of stress affecting firefighters' job performance have been exposed in the media. The study aims to delve deeper into this topic by conceptualizing the impact of st ress on job satisfaction and performance. The issue is conceptualized employing Karasek et al. (1988)'s Job Demand Control Support theory, which anticipated that the consequences of work stress or psychiatric illness are caused by the combination of job de mand and job control. In terms of theoretical contributions, the study has enriched knowledge of JDCS theory in the context of firefighters in Malaysia. Meanwhile, in terms of human resource management contributions, this conceptualization will assist the Malaysian Fire and Rescue Department in better understanding the effects of stress on job performance and satisfaction, contributing to the emergence of efficient human resource policies to improve employee retention. Macrothink Institute 2022-01-18 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/38062/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/38062/2/FULLTEXT.pdf Mohammad Akramin Sakirun and Oscar Dousin (2022) Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia. International Journal of Human Resource Studies, 12 (1). pp. 1-14. ISSN 2162-3058 10.5296 ijhrs v 1 2 i 1 1 9 1 7 9
spellingShingle HF5549-5549.5 Personnel management. Employment management
Mohammad Akramin Sakirun
Oscar Dousin
Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia
title Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia
title_full Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia
title_fullStr Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia
title_full_unstemmed Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia
title_short Conceptualizing the relationship between stress, job satisfaction and job performance using the job demand control support theory: The case of firefighters in Malaysia
title_sort conceptualizing the relationship between stress job satisfaction and job performance using the job demand control support theory the case of firefighters in malaysia
topic HF5549-5549.5 Personnel management. Employment management
url https://eprints.ums.edu.my/id/eprint/38062/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38062/2/FULLTEXT.pdf
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