The study on the service quality and relation to customer satisfaction on logistic services in Sabah
The competition among logistic companies has significantly increased, which has led these companies to strive to understand more about their customers’ needs and to maintain the customers’ satisfaction with the services that they offer, as online shopping has expanded dramatically during the COVID-1...
| Main Authors: | , |
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| Format: | Proceedings |
| Language: | English English |
| Published: |
Faculty of Business, Economics and Accountancy Universiti Malaysia Sabah
2023
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/39327/1/ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/39327/2/FULL%20TEXT.pdf |