Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia

The present study seeks to investigate the impact of influencer credibility characteristics (attractiveness, trustworthiness, expertise, and homophily) on beauty product purchase decisions using information adoption as a moderator. The information was gathered online from 136 university students in...

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Main Authors: Siti Nor Bayaah Ahmad, Ikmal Malik, Stephen Laison Sondoh Jr., Nor Asiah Mahmod
Format: Proceedings
Language:English
English
Published: Atlantis Press 2024
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/41125/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/41125/2/FULL%20TEXT.pdf
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author Siti Nor Bayaah Ahmad
Ikmal Malik
Stephen Laison Sondoh Jr.
Nor Asiah Mahmod
author_facet Siti Nor Bayaah Ahmad
Ikmal Malik
Stephen Laison Sondoh Jr.
Nor Asiah Mahmod
author_sort Siti Nor Bayaah Ahmad
collection UMS
description The present study seeks to investigate the impact of influencer credibility characteristics (attractiveness, trustworthiness, expertise, and homophily) on beauty product purchase decisions using information adoption as a moderator. The information was gathered online from 136 university students in the Klang Valley and east Malaysia. The data of this study were analysed using partial least squares structural modelling (PLS-SEM). Except for attractiveness, the results showed that expertise, homophily, and trustworthiness have a significant indirect positive effect on information adoption and purchase decision. The findings contributed to a better understanding of the credibility of influencers, which can have practical implications for marketers developing effective marketing strategies via digital platforms. Furthermore, the study's findings revealed that consumers prefer influencers who are highly trusted due to their significant competence in the industry in which they work rather than relying solely on their physical appeal. According to the findings of this study, beauty brands targeting Generation Z should consider collaborating with credible social media influencers to increase their credibility and purchase intention among the target audience. This study is able to add value to the current understanding of the primary antecedents of younger consumer engagement by examining these dimensions of perceived credibility as well as information adoption behaviour.
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spelling ums.eprints-411252024-10-01T02:15:49Z https://eprints.ums.edu.my/id/eprint/41125/ Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia Siti Nor Bayaah Ahmad Ikmal Malik Stephen Laison Sondoh Jr. Nor Asiah Mahmod HF5410-5417.5 Marketing. Distribution of products TP670-699 Oils, fats, and waxes The present study seeks to investigate the impact of influencer credibility characteristics (attractiveness, trustworthiness, expertise, and homophily) on beauty product purchase decisions using information adoption as a moderator. The information was gathered online from 136 university students in the Klang Valley and east Malaysia. The data of this study were analysed using partial least squares structural modelling (PLS-SEM). Except for attractiveness, the results showed that expertise, homophily, and trustworthiness have a significant indirect positive effect on information adoption and purchase decision. The findings contributed to a better understanding of the credibility of influencers, which can have practical implications for marketers developing effective marketing strategies via digital platforms. Furthermore, the study's findings revealed that consumers prefer influencers who are highly trusted due to their significant competence in the industry in which they work rather than relying solely on their physical appeal. According to the findings of this study, beauty brands targeting Generation Z should consider collaborating with credible social media influencers to increase their credibility and purchase intention among the target audience. This study is able to add value to the current understanding of the primary antecedents of younger consumer engagement by examining these dimensions of perceived credibility as well as information adoption behaviour. Atlantis Press 2024 Proceedings PeerReviewed text en https://eprints.ums.edu.my/id/eprint/41125/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/41125/2/FULL%20TEXT.pdf Siti Nor Bayaah Ahmad and Ikmal Malik and Stephen Laison Sondoh Jr. and Nor Asiah Mahmod (2024) Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia. https://www.atlantis-press.com/proceedings/icgmsi-23/126000197
spellingShingle HF5410-5417.5 Marketing. Distribution of products
TP670-699 Oils, fats, and waxes
Siti Nor Bayaah Ahmad
Ikmal Malik
Stephen Laison Sondoh Jr.
Nor Asiah Mahmod
Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia
title Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia
title_full Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia
title_fullStr Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia
title_full_unstemmed Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia
title_short Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia
title_sort social media influencer s content credibility on information adoption and purchase intention of beauty product among generation z in malaysia
topic HF5410-5417.5 Marketing. Distribution of products
TP670-699 Oils, fats, and waxes
url https://eprints.ums.edu.my/id/eprint/41125/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/41125/2/FULL%20TEXT.pdf
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