The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students

This study was meant to explore the students' perception of the credibility of Malaysian online news portals using the method of indepth interviews and focus group discussions (FGD). The results of the study reveal that the proliferation of technologies such as social media and internet accessi...

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Main Authors: Ng Wei Liang, Lee Kuok Tiung
Format: Article
Language:English
Published: ResearchGate 2024
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/42969/1/FULL%20TEXT.pdf
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author Ng Wei Liang
Lee Kuok Tiung
author_facet Ng Wei Liang
Lee Kuok Tiung
author_sort Ng Wei Liang
collection UMS
description This study was meant to explore the students' perception of the credibility of Malaysian online news portals using the method of indepth interviews and focus group discussions (FGD). The results of the study reveal that the proliferation of technologies such as social media and internet accessibility has greatly facilitated university students' access to online news portals. Individuals are seeking upto-date information more than ever, due to the convenience of technology. Mainstream, alternative, and independent news portals each have distinct impacts on students. Key factors contributing to these credibility issues include information-seeking behaviour, convenience, confirmation bias, and social interaction. Perceptions of credibility vary depending on the type of news portal in the eyes of university students which could be driven by ideology, prejudice, and bias. However, convenience and credibility theme explain why online news portals are often criticized for their lack of credibility in the eyes of university students. Many students perceive clickbait headlines as a major issue with Malaysian online news portals, often finding discrepancies between headlines and the actual content of articles. Incomplete information and journalists' reluctance to address sensitive issues are also significant concerns for students when selecting online news portals. Bias and credibility issues on online news portals often manifest in political and racial controversies. Students also mentioned the 3R issues during the interviews. Despite these concerns, online news portals remain the primary source of information for university students. Overall, the credibility issues have eroded students' confidence in the reliability of online news.
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spelling ums.eprints-429692025-02-28T02:29:35Z https://eprints.ums.edu.my/id/eprint/42969/ The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students Ng Wei Liang Lee Kuok Tiung LB2366-2367.75 College examinations P1-1091 Philology. Linguistics This study was meant to explore the students' perception of the credibility of Malaysian online news portals using the method of indepth interviews and focus group discussions (FGD). The results of the study reveal that the proliferation of technologies such as social media and internet accessibility has greatly facilitated university students' access to online news portals. Individuals are seeking upto-date information more than ever, due to the convenience of technology. Mainstream, alternative, and independent news portals each have distinct impacts on students. Key factors contributing to these credibility issues include information-seeking behaviour, convenience, confirmation bias, and social interaction. Perceptions of credibility vary depending on the type of news portal in the eyes of university students which could be driven by ideology, prejudice, and bias. However, convenience and credibility theme explain why online news portals are often criticized for their lack of credibility in the eyes of university students. Many students perceive clickbait headlines as a major issue with Malaysian online news portals, often finding discrepancies between headlines and the actual content of articles. Incomplete information and journalists' reluctance to address sensitive issues are also significant concerns for students when selecting online news portals. Bias and credibility issues on online news portals often manifest in political and racial controversies. Students also mentioned the 3R issues during the interviews. Despite these concerns, online news portals remain the primary source of information for university students. Overall, the credibility issues have eroded students' confidence in the reliability of online news. ResearchGate 2024 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/42969/1/FULL%20TEXT.pdf Ng Wei Liang and Lee Kuok Tiung (2024) The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students. Indonesian journal of economics, social, and humanities, 6. pp. 1-13. http://dx.doi.org/10.31258/ijesh.6.2.203-214
spellingShingle LB2366-2367.75 College examinations
P1-1091 Philology. Linguistics
Ng Wei Liang
Lee Kuok Tiung
The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students
title The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students
title_full The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students
title_fullStr The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students
title_full_unstemmed The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students
title_short The exploring credibility challenges of Malaysian online news portals a case study among Universiti Malaysia Sabah students
title_sort exploring credibility challenges of malaysian online news portals a case study among universiti malaysia sabah students
topic LB2366-2367.75 College examinations
P1-1091 Philology. Linguistics
url https://eprints.ums.edu.my/id/eprint/42969/1/FULL%20TEXT.pdf
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