A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes

Appropriate planning, proper execution and continuous evaluation of the communications should be viewed as constitutive. In terms of the framework, the models and concepts, as well as the breadth of strategic communication may be observed. This research is conducted by utilizing a case study techniq...

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Main Authors: Sufian Nory, Nor Suhaily, Yasin, Megat Al Imran, Shekh Alsagoff, Syed Agil, Bidin, Rosmiza
Format: Article
Published: Human Resource Management Academic Research Society 2022
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author Sufian Nory, Nor Suhaily
Yasin, Megat Al Imran
Shekh Alsagoff, Syed Agil
Bidin, Rosmiza
author_facet Sufian Nory, Nor Suhaily
Yasin, Megat Al Imran
Shekh Alsagoff, Syed Agil
Bidin, Rosmiza
author_sort Sufian Nory, Nor Suhaily
collection UPM
description Appropriate planning, proper execution and continuous evaluation of the communications should be viewed as constitutive. In terms of the framework, the models and concepts, as well as the breadth of strategic communication may be observed. This research is conducted by utilizing a case study technique, which is a qualitative data analysis. As part of the implementation of strategic communication activities within the company, Inland Revenue Board of Malaysia (IRBM) has utilized several models. In this regard, this work seeks to unveil the strategic communication approach used by IRBM to encourage taxpayers for fulfilling their duties in Malaysia; as its organization’s strategies. In terms of communication efficiency and its effects on the organization, strategic communication is thoroughly examined. The objective of this survey is, therefore, to determine the IRBM’s strategy for communication with respect to improving tax compliance in Malaysia. This analysis shows that well-positioned employees, and continuous evaluation platforms are capable of improving fiscal adherence in Malaysia.
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institution Universiti Putra Malaysia
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spelling upm.eprints-1000772024-08-01T07:48:17Z http://psasir.upm.edu.my/id/eprint/100077/ A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes Sufian Nory, Nor Suhaily Yasin, Megat Al Imran Shekh Alsagoff, Syed Agil Bidin, Rosmiza Appropriate planning, proper execution and continuous evaluation of the communications should be viewed as constitutive. In terms of the framework, the models and concepts, as well as the breadth of strategic communication may be observed. This research is conducted by utilizing a case study technique, which is a qualitative data analysis. As part of the implementation of strategic communication activities within the company, Inland Revenue Board of Malaysia (IRBM) has utilized several models. In this regard, this work seeks to unveil the strategic communication approach used by IRBM to encourage taxpayers for fulfilling their duties in Malaysia; as its organization’s strategies. In terms of communication efficiency and its effects on the organization, strategic communication is thoroughly examined. The objective of this survey is, therefore, to determine the IRBM’s strategy for communication with respect to improving tax compliance in Malaysia. This analysis shows that well-positioned employees, and continuous evaluation platforms are capable of improving fiscal adherence in Malaysia. Human Resource Management Academic Research Society 2022-04-10 Article PeerReviewed Sufian Nory, Nor Suhaily and Yasin, Megat Al Imran and Shekh Alsagoff, Syed Agil and Bidin, Rosmiza (2022) A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes. International Journal of Academic Research in Business and Social Sciences, 12 (4). 533 - 556. ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/10321/A-Case-Study-Inland-Revenue-Board-of-Malaysia-IRBM-In-Encouraging-Malaysian-to-Pay-Taxes 10.6007/IJARBSS/v12-i4/10321
spellingShingle Sufian Nory, Nor Suhaily
Yasin, Megat Al Imran
Shekh Alsagoff, Syed Agil
Bidin, Rosmiza
A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes
title A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes
title_full A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes
title_fullStr A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes
title_full_unstemmed A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes
title_short A case study: Inland Revenue Board of Malaysia (IRBM) in encouraging Malaysian to pay taxes
title_sort case study inland revenue board of malaysia irbm in encouraging malaysian to pay taxes
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