A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia

The increase in the need for e-counselling is apparent in recent years due to its convenience to provide counselling support from remote locations. Despite the increasing number of e-counsellors, few studies have been conducted especially in the Malaysian context that highlight e-counsellors’ self-b...

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Main Authors: Asri, Alia Sarah, Nor Zainudin, Zaida, Wan Othman, Wan Norhayati, Mohamad Yusop, Yusni, Ahmad, Nor Aniza, Hassan, Siti Aishah
Format: Article
Published: ASR Research India 2022
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author Asri, Alia Sarah
Nor Zainudin, Zaida
Wan Othman, Wan Norhayati
Mohamad Yusop, Yusni
Ahmad, Nor Aniza
Hassan, Siti Aishah
author_facet Asri, Alia Sarah
Nor Zainudin, Zaida
Wan Othman, Wan Norhayati
Mohamad Yusop, Yusni
Ahmad, Nor Aniza
Hassan, Siti Aishah
author_sort Asri, Alia Sarah
collection UPM
description The increase in the need for e-counselling is apparent in recent years due to its convenience to provide counselling support from remote locations. Despite the increasing number of e-counsellors, few studies have been conducted especially in the Malaysian context that highlight e-counsellors’ self-beliefs when providing e-counselling. Thus, this study was conducted to identify the level of counselling self-efficacy among e-counsellors in Malaysia and identify whether there is a significant difference between social factors, namely age groups, education levels, years of counselling experience, counselling licensure and registration status, on self-efficacy levels. A simple random sampling method was employed to select 159 e-counsellors in Malaysia who have prior experience in e-counselling implementation using any online-based medium. Larson’s (1992) Counselling Self-Estimate Inventory was adapted for purpose of data collection in this study. The analyses used were independent sample t-test and one-way analysis of variance. The findings report that e-counsellors have moderate levels of counselling self-efficacy overall, where a high level for one of the sub-construct pertained to application of basic counselling skills. E-counsellors who completed postgraduate studies had higher self-efficacy compared to e-counsellors with a bachelor’s degree. Registered and licensed e-counsellors reported higher levels of counselling self-efficacy compared to their counterparts. No significant differences were found for e-counsellors across age groups and years of counselling experience. This study recommends for professional counselling bodies, supervisors and counselling educators to revise and improve the education and training for counsellors at all social levels, especially in highlighting the practices of e-counselling.
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spelling upm.eprints-1000952024-07-18T07:40:30Z http://psasir.upm.edu.my/id/eprint/100095/ A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia Asri, Alia Sarah Nor Zainudin, Zaida Wan Othman, Wan Norhayati Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah The increase in the need for e-counselling is apparent in recent years due to its convenience to provide counselling support from remote locations. Despite the increasing number of e-counsellors, few studies have been conducted especially in the Malaysian context that highlight e-counsellors’ self-beliefs when providing e-counselling. Thus, this study was conducted to identify the level of counselling self-efficacy among e-counsellors in Malaysia and identify whether there is a significant difference between social factors, namely age groups, education levels, years of counselling experience, counselling licensure and registration status, on self-efficacy levels. A simple random sampling method was employed to select 159 e-counsellors in Malaysia who have prior experience in e-counselling implementation using any online-based medium. Larson’s (1992) Counselling Self-Estimate Inventory was adapted for purpose of data collection in this study. The analyses used were independent sample t-test and one-way analysis of variance. The findings report that e-counsellors have moderate levels of counselling self-efficacy overall, where a high level for one of the sub-construct pertained to application of basic counselling skills. E-counsellors who completed postgraduate studies had higher self-efficacy compared to e-counsellors with a bachelor’s degree. Registered and licensed e-counsellors reported higher levels of counselling self-efficacy compared to their counterparts. No significant differences were found for e-counsellors across age groups and years of counselling experience. This study recommends for professional counselling bodies, supervisors and counselling educators to revise and improve the education and training for counsellors at all social levels, especially in highlighting the practices of e-counselling. ASR Research India 2022 Article PeerReviewed Asri, Alia Sarah and Nor Zainudin, Zaida and Wan Othman, Wan Norhayati and Mohamad Yusop, Yusni and Ahmad, Nor Aniza and Hassan, Siti Aishah (2022) A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia. Journal of Positive School Psychology, 6 (4). pp. 3475-3489. ISSN 2717-7564 https://www.journalppw.com/index.php/jpsp/article/view/3889
spellingShingle Asri, Alia Sarah
Nor Zainudin, Zaida
Wan Othman, Wan Norhayati
Mohamad Yusop, Yusni
Ahmad, Nor Aniza
Hassan, Siti Aishah
A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia
title A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia
title_full A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia
title_fullStr A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia
title_full_unstemmed A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia
title_short A comparison of counselling self-efficacy across social factors among e-counsellors in Malaysia
title_sort comparison of counselling self efficacy across social factors among e counsellors in malaysia
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