Are privacy concerns still relevant? revisiting consumer behaviour in omnichannel retailing

Omnichannel retailing is a new retail norm that focuses on providing a seamless interaction between retailers and consumers. Although the effect of omnichannel retailing on business is increasingly recognised, privacy concerns remain a subject of debate and a delicate issue which could potentially i...

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Bibliographic Details
Main Authors: Cheah, Jun-Hwa, Lim, Xin-Jean, Ting, Hiram, Liu, Yide, Quach, Sara
Format: Article
Published: Elsevier 2022

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