A thematic review on using food delivery services during the pandemic: insights for the post-COVID-19 era
The food delivery service is the most typical and visible example of online-to-offline (O2O) commerce. More consumers are using food delivery services for various reasons during the COVID-19 pandemic, making this business model viral worldwide. In the post-pandemic era, offering food delivery servic...
Main Authors: | Li, Yezheng, Yao, Pinyi, Osman, Syuhaily, Zainudin, Norzalina, Sabri, Mohamad Fazli |
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Format: | Article |
Published: |
MDPI
2022
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