How attachment and community identification affect user stickiness in social commerce: a consumer engagement experience perspective
Social commerce (s-commerce) is a rapidly developing form of e-commerce powered by social media influencers (SMIs). It can create valuable opportunities for retailers. In light of this growing trend, this study explores the influence of consumers’ engagement experiences (social support and presence)...
Main Authors: | Gao, Xian, Yee, Choy Leong, Choo, Wei Chong |
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Format: | Article |
Published: |
Multidisciplinary Digital Publishing Institute
2022
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