Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions

Purchase intentions are a strong source of increasing profits and sales. Due to increased social media trends and usage, live streaming has become a significant way to sell products online. This study aims to investigate the relationship between usefulness and ease of use of live streaming with purc...

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Main Authors: Xie, Qing, Bali Mahomed, Anuar Shah, Mohamed, Rosmah, Subramaniam, Anusuiya
Format: Article
Published: Springer 2022
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author Xie, Qing
Bali Mahomed, Anuar Shah
Mohamed, Rosmah
Subramaniam, Anusuiya
author_facet Xie, Qing
Bali Mahomed, Anuar Shah
Mohamed, Rosmah
Subramaniam, Anusuiya
author_sort Xie, Qing
collection UPM
description Purchase intentions are a strong source of increasing profits and sales. Due to increased social media trends and usage, live streaming has become a significant way to sell products online. This study aims to investigate the relationship between usefulness and ease of use of live streaming with purchase intentions. Additionally, this study considered two potential mediators as affective trust and cognitive trust between ease of use and usefulness of living stream and purchase intention in Chinese settings. Affective trust stood as a potential full mediator, and cognitive trust partially mediated the linkage. Additionally, a serially mediated linkage was also confirmed. The authors used PLS-SEM analysis to estimate the two-stage analysis based on conformality analysis and structural model assessment for effects. Findings from SEM analysis confirmed the positive predictive power of ease of use and usefulness toward purchase intentions in China. These findings are very useful for policymakers, sales managers, and marketing managers to improve sales and revenue. Additionally, marketing strategy makers can launch a successful sales campaign through the live stream. Scholars are encouraged to apply the current model in other cultural contexts for future research.
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institution Universiti Putra Malaysia
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spelling upm.eprints-1019792023-06-08T03:11:47Z http://psasir.upm.edu.my/id/eprint/101979/ Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions Xie, Qing Bali Mahomed, Anuar Shah Mohamed, Rosmah Subramaniam, Anusuiya Purchase intentions are a strong source of increasing profits and sales. Due to increased social media trends and usage, live streaming has become a significant way to sell products online. This study aims to investigate the relationship between usefulness and ease of use of live streaming with purchase intentions. Additionally, this study considered two potential mediators as affective trust and cognitive trust between ease of use and usefulness of living stream and purchase intention in Chinese settings. Affective trust stood as a potential full mediator, and cognitive trust partially mediated the linkage. Additionally, a serially mediated linkage was also confirmed. The authors used PLS-SEM analysis to estimate the two-stage analysis based on conformality analysis and structural model assessment for effects. Findings from SEM analysis confirmed the positive predictive power of ease of use and usefulness toward purchase intentions in China. These findings are very useful for policymakers, sales managers, and marketing managers to improve sales and revenue. Additionally, marketing strategy makers can launch a successful sales campaign through the live stream. Scholars are encouraged to apply the current model in other cultural contexts for future research. Springer 2022-09-21 Article PeerReviewed Xie, Qing and Bali Mahomed, Anuar Shah and Mohamed, Rosmah and Subramaniam, Anusuiya (2022) Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions. Current Psychology. ISSN 1046-1310; ESSN: 1936-4733 https://link.springer.com/article/10.1007/s12144-022-03698-4 10.1007/s12144-022-03698-4
spellingShingle Xie, Qing
Bali Mahomed, Anuar Shah
Mohamed, Rosmah
Subramaniam, Anusuiya
Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
title Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
title_full Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
title_fullStr Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
title_full_unstemmed Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
title_short Investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
title_sort investigating the relationship between usefulness and ease of use of living streaming with purchase intentions
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