Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy

Despite the increasing number of e-counsellors, there is a lack of studies especially in the Malaysian context that highlight the skills and practices among e-counsellors and how these are linked to their perceptions when providing e-counselling. This study identifies the relationship between e-coun...

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Main Authors: Zainudin, Zaida Nor, Asri, Alia Sarah, Mohamad Yusop, Yusni, Ahmad, Nor Aniza, Hassan, Siti Aishah, Lee, Wei Rong
Format: Article
Published: International Association of Computer Science and Information Technology (I A C S I T) 2022
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author Zainudin, Zaida Nor
Asri, Alia Sarah
Mohamad Yusop, Yusni
Ahmad, Nor Aniza
Hassan, Siti Aishah
Lee, Wei Rong
author_facet Zainudin, Zaida Nor
Asri, Alia Sarah
Mohamad Yusop, Yusni
Ahmad, Nor Aniza
Hassan, Siti Aishah
Lee, Wei Rong
author_sort Zainudin, Zaida Nor
collection UPM
description Despite the increasing number of e-counsellors, there is a lack of studies especially in the Malaysian context that highlight the skills and practices among e-counsellors and how these are linked to their perceptions when providing e-counselling. This study identifies the relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy among e-counsellors in Malaysia. A total of 159 e-counsellors from various institutions in Malaysia participated in this online survey study. The respondents were selected using the simple random sampling method. The Counselling Self-Estimate Inventory was adopted, and three self-constructed scales were employed for data collection purposes. Correlation analysis found that e-counselling skills (r = 0.597, p < 0.001), e-counselling ethics (r = 0.201, p < 0.001) and e-counselling limitations (r = -0.511, p < 0.001) were significantly correlated to counselling self-efficacy. The structural equation model analysis confirmed the model of relationship between e-counselling skills, e-counselling ethics, e-counselling limitations and counselling self-efficacy. From the three dimensions, e-counselling limitations predicted counselling self-efficacy the best (β value = -0.60), followed by e-counselling ethics (β value= 0.56) and e-counselling skills (β value= 0.18). The findings imply that the extent of e-counsellors’ perceptions on the limitations present in e-counselling play an important role to predict the variance in counselling self-efficacy among e-counsellors. Professional counselling bodies, supervisors and counsellor educators are urged to design a more comprehensive educational and training programme for counsellors. Both counsellor candidates and professional counsellors will benefit from this study as it provides insights for more effective implementation of e-counselling.
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spelling upm.eprints-1022112023-07-12T00:50:24Z http://psasir.upm.edu.my/id/eprint/102211/ Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy Zainudin, Zaida Nor Asri, Alia Sarah Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Lee, Wei Rong Despite the increasing number of e-counsellors, there is a lack of studies especially in the Malaysian context that highlight the skills and practices among e-counsellors and how these are linked to their perceptions when providing e-counselling. This study identifies the relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy among e-counsellors in Malaysia. A total of 159 e-counsellors from various institutions in Malaysia participated in this online survey study. The respondents were selected using the simple random sampling method. The Counselling Self-Estimate Inventory was adopted, and three self-constructed scales were employed for data collection purposes. Correlation analysis found that e-counselling skills (r = 0.597, p < 0.001), e-counselling ethics (r = 0.201, p < 0.001) and e-counselling limitations (r = -0.511, p < 0.001) were significantly correlated to counselling self-efficacy. The structural equation model analysis confirmed the model of relationship between e-counselling skills, e-counselling ethics, e-counselling limitations and counselling self-efficacy. From the three dimensions, e-counselling limitations predicted counselling self-efficacy the best (β value = -0.60), followed by e-counselling ethics (β value= 0.56) and e-counselling skills (β value= 0.18). The findings imply that the extent of e-counsellors’ perceptions on the limitations present in e-counselling play an important role to predict the variance in counselling self-efficacy among e-counsellors. Professional counselling bodies, supervisors and counsellor educators are urged to design a more comprehensive educational and training programme for counsellors. Both counsellor candidates and professional counsellors will benefit from this study as it provides insights for more effective implementation of e-counselling. International Association of Computer Science and Information Technology (I A C S I T) 2022 Article PeerReviewed Zainudin, Zaida Nor and Asri, Alia Sarah and Mohamad Yusop, Yusni and Ahmad, Nor Aniza and Hassan, Siti Aishah and Lee, Wei Rong (2022) Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy. International Journal of Information and Education Technology, 12 (9). art. no. 1702. 921 - 933. ISSN 2010-3689 http://www.ijiet.org/show-175-2230-1.html 10.18178/ijiet.2022.12.9.1702
spellingShingle Zainudin, Zaida Nor
Asri, Alia Sarah
Mohamad Yusop, Yusni
Ahmad, Nor Aniza
Hassan, Siti Aishah
Lee, Wei Rong
Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
title Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
title_full Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
title_fullStr Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
title_full_unstemmed Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
title_short Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
title_sort model of relationship between e counselling skills e counselling ethics and e counselling limitations with counselling self efficacy
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