Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy
Despite the increasing number of e-counsellors, there is a lack of studies especially in the Malaysian context that highlight the skills and practices among e-counsellors and how these are linked to their perceptions when providing e-counselling. This study identifies the relationship between e-coun...
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International Association of Computer Science and Information Technology (I A C S I T)
2022
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author | Zainudin, Zaida Nor Asri, Alia Sarah Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Lee, Wei Rong |
author_facet | Zainudin, Zaida Nor Asri, Alia Sarah Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Lee, Wei Rong |
author_sort | Zainudin, Zaida Nor |
collection | UPM |
description | Despite the increasing number of e-counsellors, there is a lack of studies especially in the Malaysian context that highlight the skills and practices among e-counsellors and how these are linked to their perceptions when providing e-counselling. This study identifies the relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy among e-counsellors in Malaysia. A total of 159 e-counsellors from various institutions in Malaysia participated in this online survey study. The respondents were selected using the simple random sampling method. The Counselling Self-Estimate Inventory was adopted, and three self-constructed scales were employed for data collection purposes. Correlation analysis found that e-counselling skills (r = 0.597, p < 0.001), e-counselling ethics (r = 0.201, p < 0.001) and e-counselling limitations (r = -0.511, p < 0.001) were significantly correlated to counselling self-efficacy. The structural equation model analysis confirmed the model of relationship between e-counselling skills, e-counselling ethics, e-counselling limitations and counselling self-efficacy. From the three dimensions, e-counselling limitations predicted counselling self-efficacy the best (β value = -0.60), followed by e-counselling ethics (β value= 0.56) and e-counselling skills (β value= 0.18). The findings imply that the extent of e-counsellors’ perceptions on the limitations present in e-counselling play an important role to predict the variance in counselling self-efficacy among e-counsellors. Professional counselling bodies, supervisors and counsellor educators are urged to design a more comprehensive educational and training programme for counsellors. Both counsellor candidates and professional counsellors will benefit from this study as it provides insights for more effective implementation of e-counselling. |
first_indexed | 2024-03-06T11:16:53Z |
format | Article |
id | upm.eprints-102211 |
institution | Universiti Putra Malaysia |
last_indexed | 2024-03-06T11:16:53Z |
publishDate | 2022 |
publisher | International Association of Computer Science and Information Technology (I A C S I T) |
record_format | dspace |
spelling | upm.eprints-1022112023-07-12T00:50:24Z http://psasir.upm.edu.my/id/eprint/102211/ Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy Zainudin, Zaida Nor Asri, Alia Sarah Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Lee, Wei Rong Despite the increasing number of e-counsellors, there is a lack of studies especially in the Malaysian context that highlight the skills and practices among e-counsellors and how these are linked to their perceptions when providing e-counselling. This study identifies the relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy among e-counsellors in Malaysia. A total of 159 e-counsellors from various institutions in Malaysia participated in this online survey study. The respondents were selected using the simple random sampling method. The Counselling Self-Estimate Inventory was adopted, and three self-constructed scales were employed for data collection purposes. Correlation analysis found that e-counselling skills (r = 0.597, p < 0.001), e-counselling ethics (r = 0.201, p < 0.001) and e-counselling limitations (r = -0.511, p < 0.001) were significantly correlated to counselling self-efficacy. The structural equation model analysis confirmed the model of relationship between e-counselling skills, e-counselling ethics, e-counselling limitations and counselling self-efficacy. From the three dimensions, e-counselling limitations predicted counselling self-efficacy the best (β value = -0.60), followed by e-counselling ethics (β value= 0.56) and e-counselling skills (β value= 0.18). The findings imply that the extent of e-counsellors’ perceptions on the limitations present in e-counselling play an important role to predict the variance in counselling self-efficacy among e-counsellors. Professional counselling bodies, supervisors and counsellor educators are urged to design a more comprehensive educational and training programme for counsellors. Both counsellor candidates and professional counsellors will benefit from this study as it provides insights for more effective implementation of e-counselling. International Association of Computer Science and Information Technology (I A C S I T) 2022 Article PeerReviewed Zainudin, Zaida Nor and Asri, Alia Sarah and Mohamad Yusop, Yusni and Ahmad, Nor Aniza and Hassan, Siti Aishah and Lee, Wei Rong (2022) Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy. International Journal of Information and Education Technology, 12 (9). art. no. 1702. 921 - 933. ISSN 2010-3689 http://www.ijiet.org/show-175-2230-1.html 10.18178/ijiet.2022.12.9.1702 |
spellingShingle | Zainudin, Zaida Nor Asri, Alia Sarah Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Lee, Wei Rong Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy |
title | Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy |
title_full | Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy |
title_fullStr | Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy |
title_full_unstemmed | Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy |
title_short | Model of relationship between e-counselling skills, e-counselling ethics and e-counselling limitations with counselling self-efficacy |
title_sort | model of relationship between e counselling skills e counselling ethics and e counselling limitations with counselling self efficacy |
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