Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia
Consistent with an increased acceptance of e-counselling in Malaysia, there is a need for e-counsellors who have high self-efficacy in carrying out e-counsellingrelated tasks. However, current studies lack empirical data that identifies counselling self-efficacy among e-counsellors in Malaysia. T...
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| Format: | Thesis |
| Language: | English |
| Published: |
2022
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| Online Access: | http://psasir.upm.edu.my/id/eprint/104772/1/FPP%202022%2028%20IR.pdf |
| _version_ | 1825939096059510784 |
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| author | Asri, Alia Sarah |
| author_facet | Asri, Alia Sarah |
| author_sort | Asri, Alia Sarah |
| collection | UPM |
| description | Consistent with an increased acceptance of e-counselling in Malaysia, there is a
need for e-counsellors who have high self-efficacy in carrying out e-counsellingrelated
tasks. However, current studies lack empirical data that identifies
counselling self-efficacy among e-counsellors in Malaysia. The purpose of this
study is to identify the influence of e-counselling skills, e-counselling ethics and
e-counselling limitations on counselling self-efficacy among e-counsellors in
Malaysia. A correlational study design was employed, and 233 e-counsellors
from various public and private institutions in Malaysia were selected using a
simple random sampling procedure. Through emails, respondents were given an
access link to an online survey form containing five sections: (i) demographic
information, (ii) e-counselling skills questionnaire, (iii) e-counselling ethics
questionnaire, (iv) e-counselling limitations questionnaire, and (iv) Counselling
Self-Estimate Inventory (COSE). Analysis of the descriptive indicated high levels
for all variables except counselling self-efficacy (moderate level). Analysis of
inferential using Pearson correlation reported a positive correlation between ecounselling
skills and counselling self-efficacy, as well as between e-counselling
ethics and counselling self-efficacy. E-counselling limitations reported a negative
correlation with counselling self-efficacy. Finally, a multiple regression analysis
reported that the independent variables significantly influenced counselling selfefficacy.
E-counselling skills was reported as the best predictor of counselling
self-efficacy, followed by e-counselling limitations. The findings from this study
are pertinent to support more research investigating e-counselling in the
Malaysian context, and provide suggestions for the professional counselling
associations, counselling programme providers, counselling educators and
professional counsellors to improve the training and delivery of e-counselling
services in Malaysia. |
| first_indexed | 2024-03-06T11:22:09Z |
| format | Thesis |
| id | upm.eprints-104772 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T11:22:09Z |
| publishDate | 2022 |
| record_format | dspace |
| spelling | upm.eprints-1047722023-10-10T08:02:31Z http://psasir.upm.edu.my/id/eprint/104772/ Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia Asri, Alia Sarah Consistent with an increased acceptance of e-counselling in Malaysia, there is a need for e-counsellors who have high self-efficacy in carrying out e-counsellingrelated tasks. However, current studies lack empirical data that identifies counselling self-efficacy among e-counsellors in Malaysia. The purpose of this study is to identify the influence of e-counselling skills, e-counselling ethics and e-counselling limitations on counselling self-efficacy among e-counsellors in Malaysia. A correlational study design was employed, and 233 e-counsellors from various public and private institutions in Malaysia were selected using a simple random sampling procedure. Through emails, respondents were given an access link to an online survey form containing five sections: (i) demographic information, (ii) e-counselling skills questionnaire, (iii) e-counselling ethics questionnaire, (iv) e-counselling limitations questionnaire, and (iv) Counselling Self-Estimate Inventory (COSE). Analysis of the descriptive indicated high levels for all variables except counselling self-efficacy (moderate level). Analysis of inferential using Pearson correlation reported a positive correlation between ecounselling skills and counselling self-efficacy, as well as between e-counselling ethics and counselling self-efficacy. E-counselling limitations reported a negative correlation with counselling self-efficacy. Finally, a multiple regression analysis reported that the independent variables significantly influenced counselling selfefficacy. E-counselling skills was reported as the best predictor of counselling self-efficacy, followed by e-counselling limitations. The findings from this study are pertinent to support more research investigating e-counselling in the Malaysian context, and provide suggestions for the professional counselling associations, counselling programme providers, counselling educators and professional counsellors to improve the training and delivery of e-counselling services in Malaysia. 2022-08 Thesis NonPeerReviewed text en http://psasir.upm.edu.my/id/eprint/104772/1/FPP%202022%2028%20IR.pdf Asri, Alia Sarah (2022) Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia. Masters thesis, Universiti Putra Malaysia. Counseling Counselors - Professional ethics Internet in psychotherapy - Malaysia |
| spellingShingle | Counseling Counselors - Professional ethics Internet in psychotherapy - Malaysia Asri, Alia Sarah Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia |
| title | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia |
| title_full | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia |
| title_fullStr | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia |
| title_full_unstemmed | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia |
| title_short | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among e-counsellors in Malaysia |
| title_sort | influence of e counselling skills ethics and limitations on counselling self efficacy among e counsellors in malaysia |
| topic | Counseling Counselors - Professional ethics Internet in psychotherapy - Malaysia |
| url | http://psasir.upm.edu.my/id/eprint/104772/1/FPP%202022%2028%20IR.pdf |
| work_keys_str_mv | AT asrialiasarah influenceofecounsellingskillsethicsandlimitationsoncounsellingselfefficacyamongecounsellorsinmalaysia |