Asymmetrical effect of total quality management on organisational citizenship behaviour for the environment: mediated by environmental corporate social responsibility

Asymmetrical effect of total quality management on organisational citizenship behaviour for the environment: mediated by environmental corporate social responsibility

Purpose The current study used the social exchange theory to examine the dimensional impact of total quality management (TQM) on the organisational citizenship behaviour for the environment (OCBE) of employees through the mediatory role of environmental corporate social responsibility (ECSR). De...

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Bibliographic Details
Main Authors:	Sahar, Noor E., Zawawi, Dahlia, Jaharuddin, Nor Siah, Abbasi, Munir A.
Format:	Article
Published:	Emerald 2024

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