The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia

Understanding the differences in ethnic and gender communication styles in the Malaysian context is crucial for fostering inclusive and effective communication, promoting cultural sensitivity, and reducing potential biases or misunderstandings that may hinder successful interpersonal interactions. T...

Full description

Bibliographic Details
Main Authors: Azmi, Syasya Firzana, Ma’rof, Aini Azeqa, Abdullah, Haslinda, Zarimohzzabeih, Zeinab
Format: Article
Published: Human Resource Management Academic Research Society 2023
_version_ 1825939801743818752
author Azmi, Syasya Firzana
Ma’rof, Aini Azeqa
Abdullah, Haslinda
Zarimohzzabeih, Zeinab
author_facet Azmi, Syasya Firzana
Ma’rof, Aini Azeqa
Abdullah, Haslinda
Zarimohzzabeih, Zeinab
author_sort Azmi, Syasya Firzana
collection UPM
description Understanding the differences in ethnic and gender communication styles in the Malaysian context is crucial for fostering inclusive and effective communication, promoting cultural sensitivity, and reducing potential biases or misunderstandings that may hinder successful interpersonal interactions. Therefore, the main purpose of this study is to determine the differences in communication styles between gender and ethnic group among public university students in Klang Valley, Malaysia. 380 students have participated in this study involving three Malaysian public universities by stratified sampling. A self-administered questionnaire was used in collecting the data and it was analyzed using the Statistical Package for Social Sciences (SPSS) by employing t-tests and correlations. The result shows that the Malay respondents perceive themselves as dramatic, open, and dominant meanwhile Chinese respondents perceive themselves as being attentive, animated, yet argumentative. Meanwhile, the differences in communication styles among gender show that female respondents perceive themselves as more dramatic, open, and dominant. Understanding the impact of gender and ethnic differences in communication styles within the Malaysian context promotes harmonious relationships, cultivates cultural empathy, and facilitates effective communication, leading to a more inclusive and cohesive society. This knowledge helps bridge cultural gaps, fosters mutual respect, and enables individuals to navigate diverse perspectives with sensitivity and understanding.
first_indexed 2024-09-25T03:42:19Z
format Article
id upm.eprints-110039
institution Universiti Putra Malaysia
last_indexed 2024-09-25T03:42:19Z
publishDate 2023
publisher Human Resource Management Academic Research Society
record_format dspace
spelling upm.eprints-1100392024-09-09T02:20:02Z http://psasir.upm.edu.my/id/eprint/110039/ The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia Azmi, Syasya Firzana Ma’rof, Aini Azeqa Abdullah, Haslinda Zarimohzzabeih, Zeinab Understanding the differences in ethnic and gender communication styles in the Malaysian context is crucial for fostering inclusive and effective communication, promoting cultural sensitivity, and reducing potential biases or misunderstandings that may hinder successful interpersonal interactions. Therefore, the main purpose of this study is to determine the differences in communication styles between gender and ethnic group among public university students in Klang Valley, Malaysia. 380 students have participated in this study involving three Malaysian public universities by stratified sampling. A self-administered questionnaire was used in collecting the data and it was analyzed using the Statistical Package for Social Sciences (SPSS) by employing t-tests and correlations. The result shows that the Malay respondents perceive themselves as dramatic, open, and dominant meanwhile Chinese respondents perceive themselves as being attentive, animated, yet argumentative. Meanwhile, the differences in communication styles among gender show that female respondents perceive themselves as more dramatic, open, and dominant. Understanding the impact of gender and ethnic differences in communication styles within the Malaysian context promotes harmonious relationships, cultivates cultural empathy, and facilitates effective communication, leading to a more inclusive and cohesive society. This knowledge helps bridge cultural gaps, fosters mutual respect, and enables individuals to navigate diverse perspectives with sensitivity and understanding. Human Resource Management Academic Research Society 2023 Article PeerReviewed Azmi, Syasya Firzana and Ma’rof, Aini Azeqa and Abdullah, Haslinda and Zarimohzzabeih, Zeinab (2023) The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia. International Journal of Academic Research in Business and Social Sciences, 13 (16). 407 -417. ISSN 2222-6990; ESSN: 2308-3816 https://hrmars.com/index.php/IJARBSS/article/view/18766/The-Differences-in-Ethnic-and-Gender-on-Communication-Styles-among-Public-University-Students-in-Klang-Valley-Malaysia 10.6007/ijarbss/v13-i16/18766
spellingShingle Azmi, Syasya Firzana
Ma’rof, Aini Azeqa
Abdullah, Haslinda
Zarimohzzabeih, Zeinab
The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia
title The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia
title_full The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia
title_fullStr The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia
title_full_unstemmed The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia
title_short The differences in ethnic and gender on communication styles among public university students in Klang Valley, Malaysia
title_sort differences in ethnic and gender on communication styles among public university students in klang valley malaysia
work_keys_str_mv AT azmisyasyafirzana thedifferencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT marofainiazeqa thedifferencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT abdullahhaslinda thedifferencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT zarimohzzabeihzeinab thedifferencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT azmisyasyafirzana differencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT marofainiazeqa differencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT abdullahhaslinda differencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia
AT zarimohzzabeihzeinab differencesinethnicandgenderoncommunicationstylesamongpublicuniversitystudentsinklangvalleymalaysia