Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency
In recent years, local governments in China have started experimenting with social media platforms like Weibo and WeChat, among others, to communicate with the public during emergencies. Local governments' use of Weibo to disseminate information during emergencies has significantly impacted pub...
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| Format: | Article |
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Human Resource Management Academic Research Society
2023
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| _version_ | 1825939836260843520 |
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| author | Chengdan, Luo Mohd Hasan, Nurul Ain Ahmad, Abdul Mua’ti Zamri |
| author_facet | Chengdan, Luo Mohd Hasan, Nurul Ain Ahmad, Abdul Mua’ti Zamri |
| author_sort | Chengdan, Luo |
| collection | UPM |
| description | In recent years, local governments in China have started experimenting with social media platforms like Weibo and WeChat, among others, to communicate with the public during emergencies. Local governments' use of Weibo to disseminate information during emergencies has significantly impacted public engagement. This study proposes a model for analyzing public engagement in which local government Weibo and government trust, credibility, and transparency during the COVID-19 crisis serve as mediators. This study selected the Wuhan local government as the study control and surveyed 356 members of the Wuhan public via the Internet. The findings indicate that local government Weibo positively influences public perceptions of government trust, credibility, and transparency, thereby providing lessons for how local governments should respond to public crisis events in the era of social media |
| first_indexed | 2024-09-25T03:42:51Z |
| format | Article |
| id | upm.eprints-110233 |
| institution | Universiti Putra Malaysia |
| last_indexed | 2024-09-25T03:42:51Z |
| publishDate | 2023 |
| publisher | Human Resource Management Academic Research Society |
| record_format | dspace |
| spelling | upm.eprints-1102332024-07-05T07:52:27Z http://psasir.upm.edu.my/id/eprint/110233/ Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency Chengdan, Luo Mohd Hasan, Nurul Ain Ahmad, Abdul Mua’ti Zamri In recent years, local governments in China have started experimenting with social media platforms like Weibo and WeChat, among others, to communicate with the public during emergencies. Local governments' use of Weibo to disseminate information during emergencies has significantly impacted public engagement. This study proposes a model for analyzing public engagement in which local government Weibo and government trust, credibility, and transparency during the COVID-19 crisis serve as mediators. This study selected the Wuhan local government as the study control and surveyed 356 members of the Wuhan public via the Internet. The findings indicate that local government Weibo positively influences public perceptions of government trust, credibility, and transparency, thereby providing lessons for how local governments should respond to public crisis events in the era of social media Human Resource Management Academic Research Society 2023 Article PeerReviewed Chengdan, Luo and Mohd Hasan, Nurul Ain and Ahmad, Abdul Mua’ti Zamri (2023) Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency. International Journal of Academic Research in Business and Social Sciences, 13 (10). pp. 1058-1074. ISSN 2308-3816; ESSN: 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/18962/Local-Government-Weibo-Use-and-Public-Engagement-in-COVID-19-A-Mediating-Role-of-Government-Trust-Credibility-and-Transparency 10.6007/ijarbss/v13-i10/18962 |
| spellingShingle | Chengdan, Luo Mohd Hasan, Nurul Ain Ahmad, Abdul Mua’ti Zamri Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency |
| title | Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency |
| title_full | Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency |
| title_fullStr | Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency |
| title_full_unstemmed | Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency |
| title_short | Local government Weibo use and public engagement in COVID-19: A mediating role of government trust, credibility, and transparency |
| title_sort | local government weibo use and public engagement in covid 19 a mediating role of government trust credibility and transparency |
| work_keys_str_mv | AT chengdanluo localgovernmentweibouseandpublicengagementincovid19amediatingroleofgovernmenttrustcredibilityandtransparency AT mohdhasannurulain localgovernmentweibouseandpublicengagementincovid19amediatingroleofgovernmenttrustcredibilityandtransparency AT ahmadabdulmuatizamri localgovernmentweibouseandpublicengagementincovid19amediatingroleofgovernmenttrustcredibilityandtransparency |